OpenAI · OpenAI Privacy Policy · View original document ↗

Cookies and Tracking Technologies

Low severity Common · 71 of 325 platforms
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Recent governance activity OpenAI recorded 11 documented changes in the last 30 days.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the operational infrastructure through which OpenAI collects and maintains activity data. The authorization permits continuous tracking across service usage while preserving users' technical ability to modify cookie acceptance at the browser level.

Recent Activity

This document changed recently

Medium May 14, 2026

The updated policy now explicitly states four privacy rights that apply depending on your location and subject to applicable exceptions: the right to know about and access your personal data in portable format, the right to request deletion, the right to correct inaccurate data, and the right to be free from retaliation for exercising these rights. Previously, the policy referenced these rights only through procedural language about how to submit requests. The explicit enumeration establishes clearer notice of what protections the policy recognizes. You can exercise these rights by submitting a request through privacy.openai.com or dsar@openai.com.

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Medium May 11, 2026

The updated policy now explicitly discloses that OpenAI receives information from advertisers and data partners, including details about purchases you make, and uses this data to personalize ads shown to Free and Go users. Previously, the policy referenced ad effectiveness measurement without disclosing the specific source (advertiser data) or the personalization component. Under the revised terms, Free and Go users can use advertising controls in account settings to control what data OpenAI uses to personalize ads. You can access these controls through your OpenAI account settings to adjust ad personalization.

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Medium May 5, 2026

The updated policy no longer explicitly states that OpenAI receives information from advertisers and other data partners for ad measurement and improvement, nor does it mention that users can control what data is used to personalize ads shown on the service. The revised terms now establish a broader direct marketing authority, stating the company may promote products and services to users through direct marketing and on third-party properties to assess effectiveness, subject to user choices and controls. The policy adds a reference to a Korea Addendum for Korean users. You can review the linked resources to understand what choices and controls remain available.

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Consumer impact (what this means for users)

The terms authorize OpenAI to deploy cookies and tracking technologies for activity monitoring by default upon service use. Users retain the ability to adjust browser-level cookie preferences, though the provision does not specify how cookie refusal affects service functionality or feature availability.

How other platforms handle this

Mixpanel Medium

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our website and Service, including your browser type, referring URL, pages visited, and time spent on pages. We may use this information to analyze trends, administer the site, track use...

Datadog Medium

We and our third-party partners may use cookies, web beacons, and similar tracking technologies to collect information about your use of the Sites. Cookies are small data files stored on your browser or device. We use both session cookies and persistent cookies. We may also use web beacons, pixel ta...

Netflix Medium

cookie data, resettable device identifiers, advertising identifiers and other unique identifiers (described below in the section "Cookies and other Technologies").

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▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

— Excerpt from OpenAI's OpenAI Privacy Policy

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
California AB 2013 AI Training Data Transparency
US-CA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 10, 2026
Record ID
CA-P-002009
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
90ad72975ac0d9d86d724561a29d464c061ec09345abf2fde0eccd43d6205bcf
Analysis generated
March 6, 2026 20:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Privacy Policy
Record ID: CA-P-002009
Captured: 2026-03-06 20:23:45 UTC
SHA-256: 90ad72975ac0d9d8…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/cookies-and-tracking-technologies/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does OpenAI's Cookies and Tracking Technologies clause do?

This provision establishes the operational infrastructure through which OpenAI collects and maintains activity data. The authorization permits continuous tracking across service usage while preserving users' technical ability to modify cookie acceptance at the browser level.

How does this clause affect you?

The terms authorize OpenAI to deploy cookies and tracking technologies for activity monitoring by default upon service use. Users retain the ability to adjust browser-level cookie preferences, though the provision does not specify how cookie refusal affects service functionality or feature availability.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 71 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.