OpenAI · OpenAI Privacy Policy

Children's Privacy — Age Restriction

High severity
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What it is

OpenAI's services are not meant for children under 13, and OpenAI says it will delete data from children under 13 if discovered, but the policy relies on self-reported age rather than technical verification.

Consumer impact (what this means for users)

Children under 13 are technically prohibited from using OpenAI's services, but the lack of age verification means minors may use ChatGPT and have their personal data collected and potentially used for AI training before any corrective action is taken.

How other platforms handle this

Headspace Medium

By using the Products and Services and providing us with your email address or phone number, you consent to receive electronic communications from Headspace, including but not limited to, emails about your account, promotional emails, and SMS or text messages.

Salesforce Medium

Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and services

Adobe Medium

Certain products, including those listed below are available to children (individuals under the age of 13 or the equivalent age specified by law in your jurisdiction) but only under the direct supervision of an adult.

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Why it matters (compliance & risk perspective)

Without robust age verification mechanisms, children under 13 may access and use ChatGPT and submit personal data, creating COPPA compliance risk for OpenAI and safety risks for minors whose data may be retained and used for model training.

View original clause language
Our Services are not directed to children under 13. If you are a parent or guardian and believe that your child has provided personal information to OpenAI without your consent, please contact us at privacy@openai.com. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: COPPA (Children's Online Privacy Protection Act), 15 U.S.C. §§6501-6506 and 16 C.F.R. Part 312, prohibits collection of personal information from children under 13 without verifiable parental consent. FTC enforcement authority. EU GDPR Art. 8 sets the age of digital consent at 16 (or lower as set by member states, minimum 13). UK Age Appropriate Design Code (Children's Code) imposes additional design obligations. (2)

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA violations involving collection of children's personal data without verifiable parental consent.
    File a complaint →
  • Doe
    If ChatGPT is used in educational settings involving student records, FERPA (20 U.S.C. §1232g) obligations arise, with DOE oversight.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 10, 2026
Record ID
CA-P-002668
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
SHA-256
90ad72975ac0d9d86d724561a29d464c061ec09345abf2fde0eccd43d6205bcf
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-002668
Captured: 2026-03-06 20:23:45 UTC | SHA-256: 90ad72975ac0d9d8…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/childrens-privacy-age-restriction/
Accessed: April 29, 2026
Classification
Severity
High
Categories

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