Provision record
OpenAI · OpenAI Data Processing Addendum · View original document ↗

OpenAI must stop processing CCPA data upon Customer instruction after unresolved breach

High severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Figure AI Medium

If we deny your appeal, you have the right to contact the Attorney General of your State...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
if after working together Customer reasonably determines that the issue cannot be remedied, OpenAI will stop Processing the affected Customer Data upon written instruction from Customer.

Excerpt from OpenAI's Data Processing Addendum

Applicable regulations

DMCA
United States Federal
DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Data Processing Addendum
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-061556
Document ID
CA-D-00757
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3a1b6bc316e690b84874f1ab6de51ac037a8084441b88c58ba8dec245e06e17d
Analysis generated
July 9, 2026 03:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Data Processing Addendum
Record ID: CA-P-061556
Captured: 2026-07-09 03:35:12 UTC
SHA-256: 3a1b6bc316e690b8…
URL: https://conductatlas.com/platform/openai/openai-data-processing-addendum/provision/CA-P-061556/openai-must-stop-processing-ccpa-data-upon-customer-instruction-after-unresolved-breach/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's OpenAI must stop processing CCPA data upon Customer instruction after unresolved breach clause do?

The clause states: “if after working together Customer reasonably determines that the issue cannot be remedied, OpenAI will stop Processing the affected Customer Data upon written instruction from Customer.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.