Provision record
OpenAI · OpenAI Data Processing Addendum · View original document ↗

OpenAI redirects Data Subject Requests to Customer

Common · 277 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Kling AI

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
OpenAI will not respond to any such request without Customer's prior written authorization, except that Customer authorizes OpenAI to redirect Data Subject Requests as necessary to allow Customer to respond directly.

Excerpt from OpenAI's Data Processing Addendum

Provision details

Document information
Document
OpenAI Data Processing Addendum
Entity
OpenAI
Date stated by the document
Jan. 1, 2026
As printed in OpenAI’s text (version CA-V-005936), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-005936, captured Aug. 20, 2026
Record ID
CA-P-061480
Document ID
CA-D-000757
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005936)
3576c9c2da3364bebf36269c4340b36cad2c77854aec7ec441aa394207198c93
Analysis generated
July 9, 2026 03:35 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005936, captured Aug. 20, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Data Processing Addendum
Record ID: CA-P-061480
Version: CA-V-005936
Captured: 2026-08-20 00:04:53 UTC
SHA-256: 3576c9c2da3364be…
URL: https://conductatlas.com/platform/openai/openai-data-processing-addendum/provision/CA-P-061480/openai-redirects-data-subject-requests-to-customer/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does OpenAI's OpenAI redirects Data Subject Requests to Customer clause do?

The clause states: “OpenAI will not respond to any such request without Customer's prior written authorization, except that Customer authorizes OpenAI to redirect Data Subject Requests as necessary to allow Customer to respond directly.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.