Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

COPPA Age Restriction & Minor Account Prohibition

High severity Common · 282 of 352 platforms
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Document Record

What it is

Children under 13 cannot have a Microsoft account unless a parent or guardian creates and manages the account using Microsoft Family Safety features.

This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision operationalizes Microsoft's compliance with COPPA (Children's Online Privacy Protection Act) and establishes the institutional framework for age-gated account access. It defines the conditions under which the service may be offered to minors and establishes parental mediation as the mechanism for accounts held by children under the statutory threshold.

Clause Stability Stable

0
Changes
6
Months Monitored
Apr 9, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 4245 other provisions on other platforms.

Consumer impact (what this means for users)

Children under 13 using Microsoft services without a properly configured Family Safety account are at risk of having personal data collected without the parental consent required by U.S. law, exposing both the child and any institutional operator to COPPA liability.

How other platforms handle this

Tinder Medium

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)

ActiveCampaign Medium

Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;

Mailchimp Medium

Send content created in Mailchimp through another service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Microsoft accounts can be created by adults or with parental consent for children. A Microsoft account may not be created for, or used by, a child under 13, unless the account was set up by a parent or guardian using Microsoft Family Safety features for the child's use.

Excerpt from Microsoft's Services Agreement (Legacy)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY FRAMEWORK: This provision directly engages COPPA (15 U.S.C.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
March 5, 2026
Last verified
April 9, 2026
Record ID
CA-P-002509
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0099b077a7c627b606b6d557b5e892880a2254bab6659c33dc99032a0dd51bdd
Analysis generated
March 5, 2026 09:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-002509
Captured: 2026-03-05 09:35:26 UTC
SHA-256: 0099b077a7c627b6…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-002509/coppa-age-restriction-minor-account-prohibition/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's COPPA Age Restriction & Minor Account Prohibition clause do?

This provision operationalizes Microsoft's compliance with COPPA (Children's Online Privacy Protection Act) and establishes the institutional framework for age-gated account access. It defines the conditions under which the service may be offered to minors and establishes parental mediation as the mechanism for accounts held by children under the statutory threshold.

How does this clause affect you?

Children under 13 using Microsoft services without a properly configured Family Safety account are at risk of having personal data collected without the parental consent required by U.S. law, exposing both the child and any institutional operator to COPPA liability.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.