Provision record
Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Microsoft not liable for service disruptions or outages

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

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▸ View Original Clause Language DOCUMENT RECORD
"
all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.

Excerpt from Microsoft's Services Agreement (Legacy)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016952
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016952
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016952/microsoft-not-liable-for-service-disruptions-or-outages/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Microsoft's Microsoft not liable for service disruptions or outages clause do?

The clause states: “all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.