This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Payments for AWS Security Assurances Services are not refundable.
If something outside your control forces you to cancel a Reservation, you may be eligible for a partial or full refund under our Major Disruptive Events Policy.
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
"Unless otherwise specified in the Policies or Product-Specific Terms, this return policy does not apply to Advisory Services.Excerpt from Loom's Atlassian Customer Agreement
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The clause states: “Unless otherwise specified in the Policies or Product-Specific Terms, this return policy does not apply to Advisory Services.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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