Provision record
Loom · Atlassian Customer Agreement · View original document ↗

Reseller remits Atlassian refunds to Customer

Medium severity Common · 172 of 352 platforms
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

PlanetScale Medium

Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.

Writer Medium

We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...

Microsoft Medium

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...

Excerpt from Loom's Atlassian Customer Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Atlassian Customer Agreement
Entity
Loom
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006808, captured Sept. 11, 2026
Record ID
CA-P-071899
Document ID
CA-D-000564
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006808)
71fc5e8d24b79e428c9c8b12bb3f49913772ea65ad77685df78205370dd6c899
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006808, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Loom
Document: Atlassian Customer Agreement
Record ID: CA-P-071899
Version: CA-V-006808
Captured: 2026-09-11 01:02:38 UTC
SHA-256: 71fc5e8d24b79e42…
URL: https://conductatlas.com/platform/loom/atlassian-customer-agreement/provision/CA-P-071899/reseller-remits-atlassian-refunds-to-customer/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Loom's Reseller remits Atlassian refunds to Customer clause do?

The clause states: “For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.