This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If we exercise this right and you purchased the subscription via our website, we will refund you, on a pro rata basis, the fees you paid for the remaining portion of your subscription after termination.
In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
"Upon termination, Customer shall not be entitled to any refund of any Fees previously paid to Klaviyo for Services except in the event Klaviyo terminates without cause or Customer terminates due to Klaviyo's uncured material breach...Excerpt from Klaviyo's Terms of Service
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The clause states: “Upon termination, Customer shall not be entitled to any refund of any Fees previously paid to Klaviyo for Services except in the event Klaviyo terminates without cause or Customer terminates due to Klaviyo's uncured material breach...”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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