Provision record
Klaviyo · Klaviyo Terms of Service · View original document ↗

24-hour security breach notification obligation

High confidence Common · 266 of 343 platforms

Key Facts · in the document’s own words

How must Customer notify Klaviyo upon discovering a security breach?
“Customer shall immediately notify Klaviyo by email to privacy@klaviyo.com, but in no event more than twenty-four (24) hours following discovery of such breach.”
Version CA-V-006874, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Customer is required to notify Klaviyo by email at privacy@klaviyo.com immediately upon discovering a security breach, and in no event later than twenty-four hours after discovery.
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This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

A hard 24-hour deadline for breach notification leaves the customer very little time to respond, and failure to meet it could constitute a breach of the agreement.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The customer bears a strict, time-limited obligation to report security breaches to Klaviyo via a specified email address.

How other platforms handle this

Postman

You will be notified via email and/or through a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

Smartsheet

Smartsheet will notify individual Users of its publicly posted Privacy Notice (available on the Site) and will process personal data collected by Smartsheet...as a data controller pursuant to the Privacy Notice.

xAI

The recipient may also disclose Confidential Information to the extent required by law after providing reasonable notice to the discloser and cooperating to obtain confidential treatment.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall immediately notify Klaviyo by email to privacy@klaviyo.com, but in no event more than twenty-four (24) hours following discovery of such breach.

Excerpt from Klaviyo's Terms of Service

Provision details

Document information
Document
Klaviyo Terms of Service
Entity
Klaviyo
Tracking information
First captured by ConductAtlas
May 20, 2026
Text quoted from version
CA-V-006874, captured Sept. 11, 2026
Record ID
CA-P-064923
Document ID
CA-D-000892
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006874)
9d105fe5a31baecb2abb7092410aa0bfa4586c9d0f95d6a6cf8880dabe9cc397
Analysis generated
May 20, 2026 13:56 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006874, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Klaviyo
Document: Klaviyo Terms of Service
Record ID: CA-P-064923
Version: CA-V-006874
Captured: 2026-09-11 01:30:42 UTC
SHA-256: 9d105fe5a31baecb…
URL: https://conductatlas.com/platform/klaviyo/klaviyo-terms-of-service/provision/CA-P-064923/24-hour-security-breach-notification-obligation/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Klaviyo's 24-hour security breach notification obligation clause do?

A hard 24-hour deadline for breach notification leaves the customer very little time to respond, and failure to meet it could constitute a breach of the agreement.

How does this clause affect you?

The customer bears a strict, time-limited obligation to report security breaches to Klaviyo via a specified email address.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Klaviyo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.