“Customer will indemnify, defend and hold Klaviyo, its officers, directors, affiliates, subsidiaries, licensors, agents and employees... harmless from and against any and all losses, damages, liability, costs and expenses...”
This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification obligation is broad, covering all losses, damages, liability, costs, and expenses with no stated cap, and extends to a wide range of Klaviyo-affiliated parties.
Interpretive note: The excerpt does not define 'Customer Indemnity Responsibility,' so the precise triggering conditions for the indemnification obligation cannot be assessed from this clause alone.
The customer bears full financial and legal responsibility for defending Klaviyo and its affiliates against claims that fall within the Customer Indemnity Responsibility category.
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"Customer will indemnify, defend and hold Klaviyo, its officers, directors, affiliates, subsidiaries, licensors, agents and employees... harmless from and against any and all losses, damages, liability, costs and expenses...Excerpt from Klaviyo's Terms of Service
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The indemnification obligation is broad, covering all losses, damages, liability, costs, and expenses with no stated cap, and extends to a wide range of Klaviyo-affiliated parties.
The customer bears full financial and legal responsibility for defending Klaviyo and its affiliates against claims that fall within the Customer Indemnity Responsibility category.
ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.
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