Klaviyo · Klaviyo Terms of Service · View original document ↗

Customer Data not used to train third-party foundation models

High severity High confidence Explicitdocumentlanguage Common · 214 of 352 platforms
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This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This restriction limits one specific high-risk use of Customer Data, providing a defined protection against that data being used to improve external AI systems.

Interpretive note: The clause is silent on whether Klaviyo may use Customer Data to train its own (first-party) foundation models; that question is not addressed by this claim.

Consumer impact (what this means for users)

Customer Data is protected from being used as training input for third-party foundation models.

How other platforms handle this

Oura Medium

Some features of our Services may use third-party automated technology to provide a more personalized experience, and to give you comprehensive insights about your data.

LlamaIndex Medium

We do not train any models on User Content.

Hims & Hers Medium

we may use de-identified information for the purpose of training our AI models and AI-supported services.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer Data will not be used to train third-party foundation models.

— Excerpt from Klaviyo's Klaviyo Terms of Service

Provision details

Document information
Document
Klaviyo Terms of Service
Entity
Klaviyo
Document last updated
May 20, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-064966
Document ID
CA-D-00892
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7232f68179f08825992346d17ca9ccf81b84fa4c4e724bec418b0811d8185b37
Analysis generated
May 20, 2026 13:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Klaviyo
Document: Klaviyo Terms of Service
Record ID: CA-P-064966
Captured: 2026-05-20 13:56:37 UTC
SHA-256: 7232f68179f08825…
URL: https://conductatlas.com/platform/klaviyo/klaviyo-terms-of-service/provision/CA-P-064966/customer-data-not-used-to-train-third-party-foundation-models/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Klaviyo's Customer Data not used to train third-party foundation models clause do?

This restriction limits one specific high-risk use of Customer Data, providing a defined protection against that data being used to improve external AI systems.

How does this clause affect you?

Customer Data is protected from being used as training input for third-party foundation models.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 214 platforms. See the full comparison.

Is ConductAtlas affiliated with Klaviyo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Klaviyo.