“Customer Data will not be used to train third-party foundation models.”
This analysis describes what Klaviyo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This restriction limits one specific high-risk use of Customer Data, providing a defined protection against that data being used to improve external AI systems.
Interpretive note: The clause is silent on whether Klaviyo may use Customer Data to train its own (first-party) foundation models; that question is not addressed by this claim.
Customer Data is protected from being used as training input for third-party foundation models.
How other platforms handle this
For example, when you communicate via the messaging platform, Hims & Hers may use AI to (i) help you make changes to your account or (ii) draft responses for customer care or for a qualified licensed healthcare professional to review.
The AI-powered tools may have access to personal data you choose to share during the conversation and may include third-party models.
...and (b) provide any reasonable information that is relevant to systemic risks assessment and mitigation to Mistral AI to allow Mistral AI to comply with its own obligations under the Applicable AI Laws.
"Customer Data will not be used to train third-party foundation models.Excerpt from Klaviyo's Terms of Service
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This restriction limits one specific high-risk use of Customer Data, providing a defined protection against that data being used to improve external AI systems.
Customer Data is protected from being used as training input for third-party foundation models.
ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.
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