Provision record
HubSpot · HubSpot Terms of Service · View original document ↗

Exclusion of Indirect and Consequential Damages

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

Does HubSpot exclude liability for indirect, incidental, punitive, or consequential damages, or loss of profits, revenue, data, or business opportunities?
HubSpot excludes liability of either party and its Affiliates for any indirect, incidental, punitive, or consequential damages, or loss of profits, revenue, data, or business opportunities.
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Recent governance activity HubSpot recorded 4 documented changes in the last 30 days.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion eliminates the categories of damages that typically constitute the largest portion of losses in technology disputes, sharply limiting practical recovery.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

Consumer impact (what this means for users)

Even if HubSpot causes you significant harm, you cannot recover for lost profits, lost revenue, lost data, lost business opportunities, or any indirect, incidental, punitive, or consequential damages.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

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Monitoring

HubSpot has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES...

Excerpt from HubSpot's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030312
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9354d9ea33aa6c19b10e820d5e10f058f214c5b5203163751de0d75b91477b43
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030312
Captured: 2026-07-09 05:04:00 UTC
SHA-256: 9354d9ea33aa6c19…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030312/exclusion-of-indirect-and-consequential-damages/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does HubSpot's Exclusion of Indirect and Consequential Damages clause do?

This exclusion eliminates the categories of damages that typically constitute the largest portion of losses in technology disputes, sharply limiting practical recovery.

How does this clause affect you?

Even if HubSpot causes you significant harm, you cannot recover for lost profits, lost revenue, lost data, lost business opportunities, or any indirect, incidental, punitive, or consequential damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.