HubSpot · HubSpot Terms of Service · View original document ↗

Automatic Subscription Renewal

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
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Recent governance activity HubSpot recorded 6 documented changes in the last 30 days.
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This analysis describes what HubSpot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Automatic renewal means customers who do not actively cancel will be contractually committed to another term and its associated fees without any affirmative action required.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly state that AI is embedded throughout HubSpot's platform and is foundational to how subscription services operate. The agreement permits HubSpot to use customer data to train AI models, subject to contractual obligations. You can opt out of having your data used to train AI models by updating your settings in your HubSpot account.

View change record →

Consumer impact (what this means for users)

If you take no action before your term ends, your subscription will automatically continue for up to one year, creating new payment obligations.

How other platforms handle this

ActiveCampaign Medium

Inactivity does not constitute automatic cancellation, so unless you cancel your account in accordance with this section, you will continue to be charged for subscription to the Services.

Leonardo AI Medium

While your Subscription is paused, neither you, nor your Authorised Users, will have access to the Services, and you will not be charged Subscription Fees for the period of suspension.

Netflix Medium

By using our service, you agree to receive, without further notice or prompting, updated versions of the Netflix and related third-party software.

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▸ View Original Clause Language DOCUMENT RECORD
"
your subscription will automatically renew for the shorter of the same duration as your prior term or one year.

— Excerpt from HubSpot's HubSpot Terms of Service

Provision details

Document information
Document
HubSpot Terms of Service
Entity
HubSpot
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030216
Document ID
CA-D-00207
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9354d9ea33aa6c19b10e820d5e10f058f214c5b5203163751de0d75b91477b43
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: HubSpot
Document: HubSpot Terms of Service
Record ID: CA-P-030216
Captured: 2026-07-09 05:04:00 UTC
SHA-256: 9354d9ea33aa6c19…
URL: https://conductatlas.com/platform/hubspot/hubspot-terms-of-service/provision/CA-P-030216/automatic-subscription-renewal/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does HubSpot's Automatic Subscription Renewal clause do?

Automatic renewal means customers who do not actively cancel will be contractually committed to another term and its associated fees without any affirmative action required.

How does this clause affect you?

If you take no action before your term ends, your subscription will automatically continue for up to one year, creating new payment obligations.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with HubSpot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by HubSpot.