Provision record
Grubhub · Grubhub Terms of Use · View original document ↗

Delivery Partners Not Grubhub Agents Or Employees

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts · in the document’s own words

Are Delivery Partners Grubhub's actual agents?
“Delivery Partners are not actual agents, apparent agents, ostensible agents, or employees of Grubhub in any way.”
Version CA-V-007186, captured Sept. 29, 2026 · live source ↗
Our reading, not the document’s words
Grubhub establishes that Delivery Partners are not its actual agents, apparent agents, ostensible agents, or employees in any way.
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

By disclaiming any agency or employment relationship, Grubhub positions itself as not legally responsible for the conduct of Delivery Partners.

Consumer impact (what this means for users)

Users cannot hold Grubhub responsible for Delivery Partner conduct on the basis of an agency or employment relationship.

How other platforms handle this

Lyft Medium

We are not responsible for those third parties and their websites, products or services, and we recommend that you review their policies.

Instacart Medium

Instacart does not assume responsibility for any products, content, services, websites, advertisements, offers, or information provided by third parties and made available through the Services.

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Delivery Partners are not actual agents, apparent agents, ostensible agents, or employees of Grubhub in any way.

Excerpt from Grubhub's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Date stated by the document
Dec. 17, 2024
As printed in Grubhub’s text (version CA-V-007186), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-007186, captured Sept. 29, 2026
Record ID
CA-P-028288
Document ID
CA-D-000145
Evidence Provenance
Source URL
https://www.grubhub.com/legal/terms-of-use
Wayback Machine
View archived versions →
Archived bytes SHA-256 (version CA-V-007186)
d062d40e4ffd9cf84f139d8cb1f57bc781b6f17450111b1d162846d3fe23585c
Analysis generated
May 8, 2026 04:13 UTC
Methodology
analyze_document-v2-grounded.3
Evidence
✓ Excerpt found verbatim in version CA-V-007186 (checked Oct. 5, 2026)
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-028288
Version: CA-V-007186
Captured: 2026-09-29 00:24:26 UTC
SHA-256: d062d40e4ffd9cf8…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-028288/delivery-partners-not-grubhub-agents-or-employees/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Liability limitation

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Frequently Asked Questions

What does Grubhub's Delivery Partners Not Grubhub Agents Or Employees clause do?

By disclaiming any agency or employment relationship, Grubhub positions itself as not legally responsible for the conduct of Delivery Partners.

How does this clause affect you?

Users cannot hold Grubhub responsible for Delivery Partner conduct on the basis of an agency or employment relationship.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.