Provision record
Grubhub · Grubhub Terms of Use · View original document ↗

Account Termination Forfeits Credits And Perks

High severity High confidence Explicit document language Common · 262 of 352 platforms

Key Facts · in the document’s own words

May Grubhub cause users to forfeit pending, current, or future account credits if their Account is terminated?
“If your Account is terminated for any or no reason, you may forfeit any pending, current, or future account credits, Perks (defined below) or other promotional offers, and any other forms of unredeemed value...”
Version CA-V-007186, captured Sept. 29, 2026 · live source ↗
Our reading, not the document’s words
Grubhub may cause users to forfeit pending, current, or future account credits, Perks, and other unredeemed value if their Account is terminated for any or no reason.
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Because termination can occur for any or no reason, users risk losing the entire accumulated value in their account with no guaranteed recourse.

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Interpretive note: The word 'may' in the excerpt introduces a possibility rather than a certainty of forfeiture; the canonical claim preserves this qualifier.

Consumer impact (what this means for users)

Users may permanently lose credits, Perks, and promotional value upon account termination, regardless of the reason for termination.

How other platforms handle this

DoorDash Medium

You will keep secure and confidential your account password and any other login or identification credentials you use to access the Services.

Minecraft Medium

A Microsoft Account with Xbox Live profile is required; some countries may have restrictions on who and how a Microsoft Account can provision an Xbox Live profile.

Disney+ Medium

You agree to immediately notify us of any unauthorized access to your account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your Account is terminated for any or no reason, you may forfeit any pending, current, or future account credits, Perks (defined below) or other promotional offers, and any other forms of unredeemed value...

Excerpt from Grubhub's Terms of Use

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Date stated by the document
Dec. 17, 2024
As printed in Grubhub’s text (version CA-V-007186), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 19, 2026
Text quoted from version
CA-V-007186, captured Sept. 29, 2026
Record ID
CA-P-028300
Document ID
CA-D-000145
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007186)
d062d40e4ffd9cf84f139d8cb1f57bc781b6f17450111b1d162846d3fe23585c
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007186 (checked Oct. 5, 2026)
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-028300
Version: CA-V-007186
Captured: 2026-09-29 00:24:26 UTC
SHA-256: d062d40e4ffd9cf8…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/provision/CA-P-028300/account-termination-forfeits-credits-and-perks/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grubhub's Account Termination Forfeits Credits And Perks clause do?

Because termination can occur for any or no reason, users risk losing the entire accumulated value in their account with no guaranteed recourse.

How does this clause affect you?

Users may permanently lose credits, Perks, and promotional value upon account termination, regardless of the reason for termination.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 262 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.