A workplace search and knowledge management platform that uses artificial intelligence to help employees find information across their organization's various software applications and documents. The company's privacy and terms of service policies are significant for enterprise users because the platform accesses and indexes sensitive corporate data, requiring clear guidelines on data handling, retention, and security practices that affect both employees and the confidential information they work with.

2 Documents
17 All provisions 1 High severity 12 Medium severity 4 Low severity
1 Changes · 12 mo
Jun 1, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 2 of 6 governance dimensions are confidently known for Glean — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Glean’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

General tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% 100.0
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% 0.0
Governance Coverage
Privacy Rights
23 provisions · 7 high · 15 med
Data Sharing
9 provisions · 4 high · 3 med
Contract Terms
7 provisions · 2 high · 5 med
Data Collection
6 provisions · 1 high · 5 med
Data Usage
5 provisions · 4 med
Disclosure Requirements
4 provisions · 4 med
Other
2 provisions · 2 med
Enforcement Actions
2 provisions · 1 high · 1 med
Data Retention
2 provisions · 1 high · 1 med
Policy Changes
2 provisions · 1 high
Quick Facts
Arbitration: Not required
AI Training: Not stated
Data Retention: Not stated
Class Action: Not stated
Key Governance Provisions
High Continued Use Constitutes Acceptance of Updated Policy

Users who continue using Glean's websites after a policy update are bound by the revised terms without any further affirmative action or separate consent.

High DPF Principles Govern Over Privacy Statement Conflicts

The Data Privacy Framework Principles supersede Glean's own Privacy Statement in any conflict, meaning external framework rules set the binding floor for data handling.

High DPF Binding Arbitration for Unresolved Complaints

Binding arbitration forecloses subsequent court litigation on the same complaint, making the arbitration outcome final for unresolved DPF disputes.

High LGPD Right to Review Automated Decision-Making

This right applies specifically to decisions made solely by automated means, giving users a check on algorithmic determinations that define personal, professional, consumption, or credit profiles.

High CCPA Non-Discrimination for Rights Exercise

This commitment ensures users can invoke their CCPA/CPRA rights without fear of retaliatory or adverse treatment by Glean.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 1, 2026 Changes (12 months): 1 Documents monitored: 2 Provisions tracked: 17
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Documents

Glean Terms of Service

Last updated May 5, 2026 · Terms of service
0 provisions 1 version captured Version history →

Glean Privacy Policy

Medium

This document explains what personal information Glean collects about you, how long it keeps it, and what rights you have over it. Glean does not sell your personal information and …

Last updated May 5, 2026 · Privacy policy
10 provisions 2 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (1)

View all high severity provisions → Compare Glean with other platforms →

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Applicable Regulations

EU AI Act
European Union
View official text ↗
California AB 2013 AI Training Data Transparency
US-CA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
ePrivacy Directive
European Union
View official text ↗
EU AI Act - High Risk Provisions
EU
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Trump Executive Order on AI Policy Framework
US
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Glean documents does ConductAtlas track?

ConductAtlas tracks 2 Glean documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Glean made in the past year?

Glean has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Glean?

ConductAtlas has classified 17 provisions across Glean's tracked documents. 1 are rated high severity, 12 medium, and 4 low.

Can I get alerts when Glean changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Glean to their watchlist and receive same-day email alerts whenever any tracked document changes.