Governance document

CA-D-000505

Glean Privacy Policy

Glean

Last change detected June 1, 2026 Privacy policy

SHA-256: 6f01b253c1c086bf482… 2 versions captured 1 change documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

68 Total

23 High severity

40 Medium severity

5 Low severity

Key Facts

Will Glean discriminate against users for exercising CCPA/CPRA rights?

Glean will not discriminate against users for exercising any CCPA/CPRA right.

Do users have the right to request deletion of Personal Information?

Glean acknowledges users have the right to request deletion of Personal Information Glean has collected, subject to certain exemptions.

Do users have the right to request a copy of the specific pieces of Personal Information collected about them?

Glean acknowledges users have the right to request a copy of the specific pieces of Personal Information collected, used, and disclosed about them over the past 12 months.

Do users have the right to opt out of the sharing of their Personal Information for cross-context behavioral advertising purposes?

Glean acknowledges users have the right to request to opt out of the sharing of their Personal Information for cross-context behavioral advertising purposes.

What does Glean treat continued use of its websites after changes are posted as?

Glean treats continued use of its websites after changes are posted as acceptance of the revised Privacy Statement.

May individuals invoke binding arbitration for DPF compliance complaints?

Glean's privacy framework provides that individuals may invoke binding arbitration for DPF compliance complaints not resolved by any of the other DPF mechanisms, under certain conditions.

What does Glean provide regarding conflict between the Privacy Statement and the applicable Data Privacy Framework Principles?

Glean provides that to the extent any conflict exists between the Privacy Statement and the applicable Data Privacy Framework Principles, the relevant Principles shall govern.

Do users have the right to review decisions made solely based on automated processing of personal data?

Glean acknowledges users have the right to review decisions made solely based on automated processing of personal data that affect their interests, including decisions aimed at defining their personal, professional, consumption, and credit profile.

Can data transmission or storage systems be guaranteed to be fully secure?

Glean states that no data transmission or storage system can be guaranteed to be fully secure.

Does Glean sell Personal Information?

Glean does not sell Personal Information as 'sell' is defined under applicable privacy laws.

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Summary

This document explains what personal information Glean collects about you, how long it keeps it, and what rights you have over it. Glean does not sell your personal information and will not treat you differently for exercising your privacy rights. If Glean updates this policy, continuing to use its websites counts as your acceptance of the changes.

Analysis

Glean's Privacy Policy establishes the terms under which Glean collects, uses, retains, and shares Personal Information. Glean and its third-party partners automatically collect browser type, IP address, clickstream behavior, and related usage data through cookies, web beacons, web logs, and similar technologies. Retention of Personal Information is limited to the period necessary for legitimate business purposes or as required by legal, accounting, reporting, or other business obligations. Glean does not sell Personal Information as defined under applicable privacy laws, and commits to non-discrimination against users who exercise CCPA/CPRA rights. Where any conflict exists between the Privacy Statement and applicable Data Privacy Framework Principles, the Principles govern.

What this means for you

As an individual user, you have the right to request a copy of the specific Personal Information Glean has collected, used, and disclosed about you over the past 12 months, to request deletion of that information (subject to certain exemptions), to opt out of sharing of your Personal Information for cross-context behavioral advertising, and to review any decision made about you solely through automated processing that affects your interests. Glean commits not to discriminate against you for exercising any of these rights. No data transmission or storage system is guaranteed to be fully secure. If you continue using Glean's websites after a revised Privacy Statement is posted, Glean treats that continued use as acceptance of the revised terms. To exercise your opt-out right for cross-context behavioral advertising, contact Glean directly.

Institutional Analysis

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1 important change detected

2 versions captured · Last updated: June 2026

June 1, 2026

low

What changed Glean updated the timestamp in their privacy policy header on June 1, 2026. The prior version stated 'Glean Privacy Statement 1' while the updated version now states 'Glean Privacy Statement Last updated April 1, 2026 1.' This is a formatting and metadata change to the document header that does not alter the substantive privacy terms, rights, or obligations within the policy itself.

Why this matters This change adds a 'Last updated' date stamp to the privacy policy header. The substantive terms, data handling practices, and consumer rights described in the policy remain unchanged. Users reviewing the policy will now see that it was last updated on April 1, 2026.

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Featured, High severity

CCPA Non-Discrimination for Rights Exercise Compare →

This commitment ensures users can invoke their CCPA/CPRA rights without fear of retaliatory or adverse treatment by Glean.

Added July 10, 2026 Standard Seen across 290 platforms
CCPA Right to Delete Personal Information Compare →

The deletion right is qualified by exemptions, meaning Glean may retain data in circumstances that fall within those exemptions even after a deletion request.

Added July 10, 2026 Standard Seen across 290 platforms
CCPA Right to Know About Personal Information Compare →

This right gives users a concrete mechanism to learn exactly what personal data Glean has collected, used, and shared about them within a defined time window.

Added July 10, 2026 Standard Seen across 290 platforms
CCPA Right to Opt Out of Behavioral Advertising Sharing Compare →

This right allows users to prevent their Personal Information from being used to target them with behavioral advertising across different contexts or platforms.

Added July 10, 2026 Standard Seen across 290 platforms
Continued Use Constitutes Acceptance of Updated Policy Compare →

Users who continue using Glean's websites after a policy update are bound by the revised terms without any further affirmative action or separate consent.

Added July 10, 2026 Standard Seen across 289 platforms
DPF Binding Arbitration for Unresolved Complaints Compare →

Binding arbitration forecloses subsequent court litigation on the same complaint, making the arbitration outcome final for unresolved DPF disputes.

Added July 10, 2026 Standard Seen across 206 platforms
DPF Principles Govern Over Privacy Statement Conflicts Compare →

The Data Privacy Framework Principles supersede Glean's own Privacy Statement in any conflict, meaning external framework rules set the binding floor for data handling.

Added July 10, 2026 Standard Seen across 297 platforms
LGPD Right to Review Automated Decision-Making Compare →

This right applies specifically to decisions made solely by automated means, giving users a check on algorithmic determinations that define personal, professional, consumption, or credit profiles.

Added July 10, 2026 Standard Seen across 217 platforms
No Guarantee of Full Security Compare →

This disclaimer limits any expectation of absolute data security, signaling that Glean does not warrant complete protection of transmitted or stored data.

Added July 10, 2026 Standard Seen across 287 platforms
No Sale of Personal Information Compare →

The non-sale commitment is scoped to the legal definition of 'sell' under applicable privacy laws, meaning the practical scope depends on how those laws define the term.

Added July 10, 2026 Standard Seen across 288 platforms
Retention Only as Long as Necessary Compare →

Retention is bounded by purpose and obligation, but the open-ended category of 'other business obligations' leaves the outer limit of retention undefined.

Added July 10, 2026 Standard Seen across 275 platforms

Featured, Medium severity

Automatic Collection via Cookies and Beacons Compare →

Collection is automatic and involves third parties, meaning data flows beyond Glean itself without any active submission by the user.

Added July 10, 2026 Standard Seen across 296 platforms