What are the institutional and regulatory implications of this document?

(1) REGULATORY LANDSCAPE: This policy engages GDPR and UK GDPR (controller/processor framework), CCPA/CPRA (California consumer rights and business-to-business exemptions), and potentially PIPEDA for Canadian data subjects. The EU AI Act may be relevant given Glean's AI-driven processing of workplace content. The primary enforcement authorities are EU national data protection authorities, the UK ICO, and the California Privacy Protection Agency. The policy's assertion that enterprise customers …

How does Glean's Glean Privacy Policy affect users?

Employees using Glean through an employer arrangement operate under a data processing structure where the employer controls data access requests and deletion rights, with Glean functioning as a processor on the employer's behalf. Employees cannot directly exercise data subject rights with Glean; such requests must be channeled through the employer. Individuals with direct relationships to Glean outside an employer arrangement, such as trial account users, may submit privacy inquiries to privacy…

How often is Glean's Glean Privacy Policy updated?

ConductAtlas monitors this document daily and captures every version with cryptographic hashing and timestamp verification. Update frequency varies — see the change timeline on this page for complete version history.

Can I get alerted when Glean updates this document?

Yes. Monitor subscribers ($19/month) can add Glean to their watchlist and receive same-day email alerts whenever this document or any other Glean document changes.

CA-D-000505

Glean Privacy Policy

Glean

Last change detected June 1, 2026 Privacy policy

SHA-256: 6f01b253c1c086bf482… 2 versions captured 1 change documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

7 Total

1 High severity

6 Medium severity

0 Low severity

Summary

This privacy policy establishes how Glean collects, processes, and manages data from website visitors and employees who access Glean's AI work assistant through their employer. The policy designates employers as data controllers for employee-generated workplace activity, search queries, and content interactions processed through Glean's service. Employees seeking access to or deletion of their data are directed to submit requests through their employer organization rather than directly to Glean.

Technical / Legal Breakdown

This document is Glean Technologies, Inc.'s privacy policy, governing data collection and processing practices across Glean's enterprise AI work assistant platform and its public website, with applicability to both website visitors and end users of Glean's B2B services deployed by employer organizations. The policy distinguishes between data Glean processes as a 'controller' (website visitor and marketing data) and data it processes as a 'processor' on behalf of enterprise customers (workplace content, employee activity, and search behavior within deployed instances), establishing that enterprise customers bear primary responsibility for employee data under their contracts. Notably, the policy's scope reflects a B2B-as-processor model in which individual employees of enterprise clients have limited direct rights against Glean and are directed to their employer for data subject requests, a structure that is operationally common in enterprise SaaS but may create practical gaps for individuals seeking to exercise privacy rights. The policy engages GDPR, UK GDPR, CCPA/CPRA, and potentially PIPEDA given Glean's multinational customer base, with the controller/processor distinction being the central compliance consideration for enterprise procurement teams. Material compliance considerations include whether adequate data processing agreements exist between Glean and its enterprise customers, how Standard Contractual Clauses or other transfer mechanisms are implemented for cross-border data flows, and the extent to which AI model training uses customer-derived workplace data.

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1 important change detected

2 versions captured · Last updated: June 2026

June 1, 2026

low

What changed Glean updated the timestamp in their privacy policy header on June 1, 2026. The prior version stated 'Glean Privacy Statement 1' while the updated version now states 'Glean Privacy Statement Last updated April 1, 2026 1.' This is a formatting and metadata change to the document header that does not alter the substantive privacy terms, rights, or obligations within the policy itself.

Why this matters This change adds a 'Last updated' date stamp to the privacy policy header. The substantive terms, data handling practices, and consumer rights described in the policy remain unchanged. Users reviewing the policy will now see that it was last updated on April 1, 2026.

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Recent Provision Changes Jun 1, 2026

7 provisions unchanged.

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High — 1 provision

AI Model Training and Service Improvement Use of Data Compare →

Glean may use your search activity and interactions to improve its AI. For workplace users, whether this applies depends on what your employer agreed to in their contract with Glean.

Added May 9, 2026 Standard Seen across 284 platforms

Medium — 6 provisions

Employer as Data Controller for Employee Data Compare →

If you use Glean through your job, your employer is legally responsible for your data, not Glean. To ask questions about your data or request deletion, you need to go through your employer.

Added May 9, 2026 Standard Seen across 284 platforms
Data Subject Rights Directed to Employer Compare →

If you want to see, fix, or delete data Glean has about you as a work user, you need to ask your employer. Glean will help your employer respond, but it will not handle your request directly.

Added May 9, 2026 Standard Seen across 284 platforms
Website Visitor Data Collection and Marketing Analytics Compare →

When you visit Glean's website, the company collects tracking data about your browsing behavior and may share it with advertising and analytics companies like Google.

Added May 9, 2026 Standard Seen across 284 platforms
Cross-Border Data Transfers Compare →

Glean stores and processes data in the United States and other countries. For EU and UK users, Glean uses legal mechanisms called Standard Contractual Clauses to make those international transfers lawful.

Added April 30, 2026 Standard Seen across 284 platforms
Data Retention and Deletion at Contract Termination Compare →

Glean keeps your data as long as needed for the service. When an enterprise contract ends, Glean will delete or return the employer's data, as specified in the contract.

Added May 9, 2026 Standard Seen across 284 platforms
Third-Party Sub-Processor Disclosure Compare →

Glean uses other companies (like cloud providers or AI model vendors) to deliver its service, and those companies may access your data. Glean is supposed to tell enterprise clients about changes to this list.

Added May 9, 2026 Standard Seen across 284 platforms

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Cross-platform context

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Archival ProvenanceSource & Archival Record

Last Captured June 1, 2026 05:55 UTC

Capture Method Automated scheduled archival capture

Document ID CA-D-000505

Version ID CA-V-003254

Source URL https://www.glean.com/privacy-policy

Wayback Machine View external archival references →

SHA-256 6f01b253c1c086bf482db0c0a7d69e0fb0af8ac9a18cb796aaa230928d7e99c5

✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Glean Privacy Policy

June 1, 2026

Recent Provision Changes Jun 1, 2026

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