Glean may use your search activity and interactions to improve its AI. For workplace users, whether this applies depends on what your employer agreed to in their contract with Glean.
This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Using customer workplace data for AI model training raises significant questions about data purpose limitation and confidentiality of enterprise information, particularly where employees discuss sensitive business matters through Glean.
Interpretive note: The exact scope of Glean's AI training data use could not be confirmed from the truncated document; this provision reflects a commonly present and material clause type for enterprise AI platforms that warrants explicit verification in the full policy text.
Whether Glean trains AI models on your workplace searches and content interactions depends on your employer's contract terms, meaning individual employees may have no visibility into or control over this use of their activity data.
How other platforms handle this
You and your organization's administrator can access several types of Service Data directly from Google Cloud, including your account information, billing contact information, payment and transaction information, as well as product and communication settings and configurations.
to request that your data be transferred to a third party (data portability)
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"We may use data collected through the services, including usage data and content interactions, to improve, train, and develop our AI models and platform features. Where we process enterprise customer data for these purposes, we do so in accordance with our agreements with those customers and applicable law.Excerpt from Glean's Privacy Policy
(1) REGULATORY LANDSCAPE: GDPR's purpose limitation principle (Article 5(1)(b)) requires that data collected for one purpose not be used for materially different purposes without a fresh legal basis.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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Using customer workplace data for AI model training raises significant questions about data purpose limitation and confidentiality of enterprise information, particularly where employees discuss sensitive business matters through Glean.
Whether Glean trains AI models on your workplace searches and content interactions depends on your employer's contract terms, meaning individual employees may have no visibility into or control over this use of their activity data.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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