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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers and advertising to your interests.”
“When you use our Services, we or third parties may use cookies and similar technologies, collect data about or from your machine or device, which may include a machine "fingerprint" or "hash" of your machine components...for fraud prevention, security, cheat detection, and authentication purposes.”
“We may also collect and store data from your device to create probabilistic identifiers for the purposes of analyzing the services accessed by our players across devices.”
“We do not "sell" or "share," as those terms are defined under the CCPA, personal information of consumers under 16 years of age.”
“We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC"...in our Services for purposes of moderating inappropriate Content that violate our policies...”
“Moderation includes detecting, investigating and removing inappropriate UGC, as well as potentially sanctioning those players whose activities we find as violating our policies.”
This policy explains what personal data EA collects about you, how it uses that data for advertising, security, and moderation, and what choices you have. EA can track your behavior across different apps, websites, and devices to personalize ads, and can record and retain your in-game communications and gameplay. If you want to delete your personal data, you can contact EA Help, but be aware that doing so will end your access to EA games and services tied to your account.
This document establishes EA's data collection, usage, sharing, and retention practices across its services. EA collects account registration information directly from users, and separately may collect device-level data including hardware fingerprints, probabilistic cross-device identifiers, gameplay recordings, and voice or text communications—the latter of which EA may monitor, record, review, and retain for moderation purposes. EA's advertising technologies operate cross-context, connecting user behavior across websites, apps, and devices to tailor advertising, and the use of EA services through third-party gaming platforms constitutes agreement to transfer third-party account information to EA. The document also establishes user rights including account deactivation, personal data deletion via EA Help (with the consequence of losing access to associated games and services), and jurisdiction-conditioned opt-out rights for targeted advertising and objection to processing based on EA's legitimate interests.
EA collects a broad range of personal data including account details, device identifiers, hardware fingerprints, and cross-device behavioral data used to build probabilistic profiles for advertising. Your in-game voice and text communications and gameplay may be recorded and retained by EA for moderation, and in some titles your gameplay may be shown to other players. Children under 16 have their personal information protected from CCPA-defined sale or sharing, and child accounts require parental consent. If you wish to delete your personal data or deactivate your account, you can do so by contacting EA Help—but this will permanently remove your access to EA games and services associated with that account.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
1 important change detected
2 versions captured · Latest change detected by ConductAtlas: September 2026
“Some of these technologies can sync or connect behavior across different websites, mobile apps and devices to tailor offers and advertising to your interests.”
“When you use our Services, we or third parties may use cookies and similar technologies, collect data about or from your machine or device, which may include a machine "fingerprint" or "hash" of your machine components...for fraud prevention, security, cheat …”
“We may also collect and store data from your device to create probabilistic identifiers for the purposes of analyzing the services accessed by our players across devices.”
“We do not "sell" or "share," as those terms are defined under the CCPA, personal information of consumers under 16 years of age.”
“We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC"...in our Services for purposes of moderating inappropriate Content that violate our policies...”
“Moderation includes detecting, investigating and removing inappropriate UGC, as well as potentially sanctioning those players whose activities we find as violating our policies.”
“In some of our titles, we may record your gameplay and replay it to other players in-game and/or make it visible to other players outside the game in other EA Services.”
“we allow parents to create a child EA Account on certain Services, and with parental consent EA will collect and use certain children's personal information to manage a child EA Account”
“We may receive information about you contained in third-party user accounts when you use EA online Services on or through third-party gaming platforms...Your use of EA online Services through these third parties indicates your agreement for the transfer of this …”
“You may deactivate your EA Account or delete the personal information associated with your account by contacting us at EA Help. If you do so, you will no longer have access to the EA games or Services associated with your …”
“You may opt-out of targeted advertising, or object to processing of your data based on our legitimate interests, where applicable law provides for such rights...also referred to as the ability to opt-out of the sale or sharing of your personal …”
“We collect information that you provide us, such as: Your EA Account information, including your email address, username, real name, country, date of birth, telephone number and password...”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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