Provision record
EA · EA Privacy and Cookie Policy · View original document ↗

EA records and retains voice and text communications for moderation

High confidence Common · 267 of 343 platforms

Key Facts · in the document’s own words

What may EA monitor, record, review, and retain?
“We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC"...in our Services for purposes of moderating inappropriate Content that violate our policies...”
Version CA-V-006903, captured Sept. 12, 2026 · live source ↗
Our reading, not the document’s words
EA may monitor, record, review, and retain voice or text communications and other user-generated content in its services for the purpose of moderating content that violates its policies.
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This analysis describes what EA's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This establishes that communications and content within EA services are not private and may be captured and retained by EA for moderation, meaning users have no expectation of confidentiality in those communications.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your voice communications, text communications, and other user-generated content within EA services may be monitored, recorded, reviewed, and retained by EA.

How other platforms handle this

Ford

We retain your personal information in an identifiable form for as long as necessary for the purposes set out in this Notice.

Reddit

We may also retain certain information about you for legitimate business purposes and/or if we believe doing so is in accordance with, or as required by, any applicable law.

Kling AI

We shall promptly destroy personal information without delay when the retention period has expired or when the purpose of processing has been achieved, and the personal information is no longer necessary.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC"...in our Services for purposes of moderating inappropriate Content that violate our policies...

Excerpt from EA's Privacy and Cookie Policy

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Date stated by the document
June 23, 2025
As printed in EA’s text (version CA-V-006903), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-006903, captured Sept. 12, 2026
Record ID
CA-P-037013
Document ID
CA-D-000306
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006903)
494f7b36e722c434cb02e4f57e7740b03ff81f4a4b42b07ff5e5f3b1750bc801
Analysis generated
March 20, 2026 04:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006903, captured Sept. 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: EA
Document: EA Privacy and Cookie Policy
Record ID: CA-P-037013
Version: CA-V-006903
Captured: 2026-09-12 00:51:25 UTC
SHA-256: 494f7b36e722c434…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/provision/CA-P-037013/ea-records-and-retains-voice-and-text-communications-for-moderation/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does EA's EA records and retains voice and text communications for moderation clause do?

This establishes that communications and content within EA services are not private and may be captured and retained by EA for moderation, meaning users have no expectation of confidentiality in those communications.

How does this clause affect you?

Your voice communications, text communications, and other user-generated content within EA services may be monitored, recorded, reviewed, and retained by EA.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.

Is ConductAtlas affiliated with EA?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by EA.