This analysis describes what EA's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This establishes that communications and content within EA services are not private and may be captured and retained by EA for moderation, meaning users have no expectation of confidentiality in those communications.
Your voice communications, text communications, and other user-generated content within EA services may be monitored, recorded, reviewed, and retained by EA.
How other platforms handle this
Walmart does not retain any information prior to recognizing the "Hey, Walmart" utterance, and only uses information collected after hearing that utterance for limited purposes such as providing the service...
Google will keep appropriate documentation of its processing activities as required by Applicable Data Protection Legislation.
Ancestry also retains certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities...
Monitoring
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"We may also monitor, record, review, and retain voice or text communications, and other user-generated Content ("UGC"...in our Services for purposes of moderating inappropriate Content that violate our policies...— Excerpt from EA's EA Privacy and Cookie Policy
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This establishes that communications and content within EA services are not private and may be captured and retained by EA for moderation, meaning users have no expectation of confidentiality in those communications.
Your voice communications, text communications, and other user-generated content within EA services may be monitored, recorded, reviewed, and retained by EA.
ConductAtlas has identified this type of provision across 274 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by EA.