“When you create an account or user role with an email address assigned to you as an employee...that organization (if it is a Docusign customer with certain features) can find your account and take certain actions that may affect your account.”
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Employees who use work email addresses for DocuSign accounts may have those accounts located and acted upon by their employer organization, limiting the employee's exclusive control over the account.
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
View change record →If you use a work-assigned email to create a DocuSign account, your employer organization—provided it is a DocuSign customer with certain features—may find and take actions affecting your account.
How other platforms handle this
When You register for an account, You agree to provide true, accurate, current and complete information and to keep Your account up to date.
You should notify us of any unauthorized use of your password or account.
You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors
"When you create an account or user role with an email address assigned to you as an employee...that organization (if it is a Docusign customer with certain features) can find your account and take certain actions that may affect your account.Excerpt from DocuSign's Privacy Statement
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Employees who use work email addresses for DocuSign accounts may have those accounts located and acted upon by their employer organization, limiting the employee's exclusive control over the account.
If you use a work-assigned email to create a DocuSign account, your employer organization—provided it is a DocuSign customer with certain features—may find and take actions affecting your account.
ConductAtlas has identified this type of provision across 258 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.