“Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)”
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customer Data—even in de-identified form—may be used to develop AI capabilities, but only where customer consent has been obtained, making the consent mechanism a material safeguard.
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
View change record →If you are a customer who has given consent, your de-identified data may be used to build and improve DocuSign's AI models.
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Access to and use of artificial intelligence or machine learning models or services in connection with the Databricks Services may be subject to applicable terms and/or use policies identified in the Documentation...
Human values
"Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)Excerpt from DocuSign's Privacy Statement
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Customer Data—even in de-identified form—may be used to develop AI capabilities, but only where customer consent has been obtained, making the consent mechanism a material safeguard.
If you are a customer who has given consent, your de-identified data may be used to build and improve DocuSign's AI models.
ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.
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