This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customer Data—even in de-identified form—may be used to develop AI capabilities, but only where customer consent has been obtained, making the consent mechanism a material safeguard.
If you are a customer who has given consent, your de-identified data may be used to build and improve DocuSign's AI models.
How other platforms handle this
we may use de-identified information for the purpose of training our AI models and AI-supported services.
PRIOR TO ANY USE OF A MODEL, CUSTOMER AND ITS AUTHORIZED USERS WILL MAKE THEIR OWN DETERMINATIONS AS TO THE EFFICACY, ACCURACY, LAWFULNESS, AND APPROPRIATENESS OF THE MODEL OR ANY OUTPUT FOR ANY GIVEN USE.
We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.
Monitoring
DocuSign has changed this document before.
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"Building, training and maintaining our artificial intelligence models through machine learning that power certain of our Services using de-identified Customer Data (with customer consent)— Excerpt from DocuSign's DocuSign Privacy Statement
How Meta, TikTok, and Supabase restructured governance language across documents, jurisdictions, and consent frameworks through incremental document updates.
How 10 AI platforms describe the use of user data for model training, improvement, and development, based on archived governance provisions.
Compliance Governance Intelligence
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Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Customer Data—even in de-identified form—may be used to develop AI capabilities, but only where customer consent has been obtained, making the consent mechanism a material safeguard.
If you are a customer who has given consent, your de-identified data may be used to build and improve DocuSign's AI models.
ConductAtlas has identified this type of provision across 215 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.