Provision record
DocuSign · DocuSign Privacy Statement · View original document ↗

Prohibition on Selling Minors' Personal Information

High confidence Common · 238 of 343 platforms

Key Facts · in the document’s own words

Does DocuSign knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization?
“Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization.”
Version CA-V-002818, captured May 21, 2026 · live source ↗
Our reading, not the document’s words
DocuSign does not knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization.
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The prohibition is qualified by both a knowledge standard ('knowingly') and a legal authorization exception, meaning the restriction does not operate as an absolute bar but as a conditional one.

Recent Activity

This document changed recently

Medium May 21, 2026

The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The personal information of users under 16 will not knowingly be sold by DocuSign unless legally required affirmative authorization exists.

How other platforms handle this

Chegg

Prohibited User Content includes...material that...contains restricted or password only access pages or hidden pages or images...or solicits...passwords or personal identifying information for commercial or unlawful purposes from other users...

Character.AI

Don't share false or misleading claims that could cause harm.

Wealthfront

If you are under the age of 18, please do not submit any Personal Information to Wealthfront.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally required affirmative authorization.

Excerpt from DocuSign's Privacy Statement

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Date stated by the document
Oct. 9, 2025
As printed in DocuSign’s text (version CA-V-002818), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-002818, captured May 21, 2026
Record ID
CA-P-031551
Document ID
CA-D-000198
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002818)
cecb7b679a86e4c8688c4a253f996bc2ee16b5a36bc2cb3e435dadd6364b7ad3
Analysis generated
July 9, 2026 06:43 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002818, captured May 21, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-031551
Version: CA-V-002818
Captured: 2026-05-21 00:21:55 UTC
SHA-256: cecb7b679a86e4c8…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/provision/CA-P-031551/prohibition-on-selling-minors-personal-information/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does DocuSign's Prohibition on Selling Minors' Personal Information clause do?

The prohibition is qualified by both a knowledge standard ('knowingly') and a legal authorization exception, meaning the restriction does not operate as an absolute bar but as a conditional one.

How does this clause affect you?

The personal information of users under 16 will not knowingly be sold by DocuSign unless legally required affirmative authorization exists.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.