Provision record
DocuSign · DocuSign Privacy Statement · View original document ↗

California Resident Rights (CCPA/CPRA)

Medium severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

California residents have legal rights to see, delete, and correct their data held by DocuSign, and to opt out of the sale or sharing of their personal information for advertising purposes.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These are legally enforceable rights under California law that DocuSign is required to honor, giving California residents meaningful control over how their personal data is used.

Clause Stability Stable

0
Changes
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

modified May 21, 2026

Previous version had no excerpt; current version adds explicit enumeration of CCPA/CPRA rights including opt-out of sale/sharing and limitation of sensitive data use.

View full change record →

Consumer impact (what this means for users)

If you live in California, you can request that DocuSign disclose what personal information it holds about you, ask for it to be deleted or corrected, and opt out of its sharing for advertising or analytics. These rights apply to sensitive data categories too.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    California residents can submit access, deletion, correction, or opt-out requests via the DocuSign privacy portal at https://www.docusign.com/privacy. Select the applicable right and follow the identity verification steps.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are a California resident, you have certain rights with respect to your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to correct, the right to opt-out of the sale or sharing of your personal information, and the right to limit the use of sensitive personal information.

Excerpt from DocuSign's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: These rights are grounded in the CCPA as amended by the CPRA, enforced by the California Privacy Protection Agency (CPPA) and the California Attorney General.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008913
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
abf1dbd66c3a271b9485e1a8df8054ad589206ec0ecf9e390fb45323aebd8925
Analysis generated
May 10, 2026 12:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-008913
Captured: 2026-05-10 12:30:52 UTC
SHA-256: abf1dbd66c3a271b…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/provision/CA-P-008913/california-resident-rights-ccpacpra/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DocuSign's California Resident Rights (CCPA/CPRA) clause do?

These are legally enforceable rights under California law that DocuSign is required to honor, giving California residents meaningful control over how their personal data is used.

How does this clause affect you?

If you live in California, you can request that DocuSign disclose what personal information it holds about you, ask for it to be deleted or corrected, and opt out of its sharing for advertising or analytics. These rights apply to sensitive data categories too.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.