Provision record
DocuSign · DocuSign Privacy Statement · View original document ↗

Cookies and Tracking Technologies

Medium severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

DocuSign uses cookies and tracking tools to monitor your activity on its platform and across other websites and online services over time.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Cross-site tracking extends DocuSign's data collection beyond its own platform, potentially building a profile of your online behavior that informs advertising and product decisions.

Clause Stability Stable

0
Changes
5
Months Monitored
May 8, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

modified May 21, 2026

Previous version had no excerpt; current version adds specific detail about types of tracking technologies (web beacons, pixel tags) and scope of tracking.

View full change record →

Consumer impact (what this means for users)

DocuSign's tracking technologies collect data about your browsing behavior across multiple websites and services, not just within DocuSign, which may be used for targeted advertising and analytics without explicit notice at each tracking point.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit DocuSign's privacy portal or cookie preference center to manage or opt out of non-essential tracking cookies and cross-context behavioral advertising.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.

Square Medium

to object to profiling activities based on our own legitimate interests

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies, web beacons, pixel tags, and similar technologies to collect information about your use of our products and services and your online activities over time and across different services and online platforms.

Excerpt from DocuSign's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Cookie and tracking practices engage the EU ePrivacy Directive and GDPR for EU users, requiring informed consent for non-essential cookies.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-005794
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
abf1dbd66c3a271b9485e1a8df8054ad589206ec0ecf9e390fb45323aebd8925
Analysis generated
May 10, 2026 12:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-005794
Captured: 2026-05-10 12:30:52 UTC
SHA-256: abf1dbd66c3a271b…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/provision/CA-P-005794/cookies-and-tracking-technologies/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does DocuSign's Cookies and Tracking Technologies clause do?

Cross-site tracking extends DocuSign's data collection beyond its own platform, potentially building a profile of your online behavior that informs advertising and product decisions.

How does this clause affect you?

DocuSign's tracking technologies collect data about your browsing behavior across multiple websites and services, not just within DocuSign, which may be used for targeted advertising and analytics without explicit notice at each tracking point.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.