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DocuSign's services are not directed at children under 13 (or a higher age threshold in some jurisdictions), and DocuSign states it does not knowingly collect personal data from children.
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision reflects DocuSign's stated policy to restrict service access to adults, which establishes an age-based eligibility requirement and defines the company's position on minor data collection practices under applicable child privacy regulations.
Removal of this provision eliminates explicit disclosure about age restrictions and children's data handling, which is typically required by privacy regulations like COPPA and GDPR.
View full change record →DocuSign does not intentionally collect data from minors, but if you believe a child's data has been collected, you should contact DocuSign to request deletion.
How other platforms handle this
In certain circumstances, the right to data portability, which means that you can request that we provide certain Personal Data we hold about you in a machine-readable format
If you want to see what information we have collected about you, you can request a copy of your data in the Data & Privacy section of your User Settings. You should receive your data packet within 30 days.
For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.
Monitoring
DocuSign has changed this document before.
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"Our Services are not designed for and are not marketed to people under the age of 18 or such other age designated by applicable law ("minors"). We do not knowingly collect or ask for personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your personal information.Excerpt from DocuSign's Privacy Statement
This provision engages COPPA (Children's Online Privacy Protection Act) in the US; enterprise customers deploying DocuSign in educational or consumer contexts should confirm the age restriction is technically enforced to avoid COPPA liability.
Regulatory citations, enforcement risk, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
This provision reflects DocuSign's stated policy to restrict service access to adults, which establishes an age-based eligibility requirement and defines the company's position on minor data collection practices under applicable child privacy regulations.
DocuSign does not intentionally collect data from minors, but if you believe a child's data has been collected, you should contact DocuSign to request deletion.
ConductAtlas has identified this type of provision across 294 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.