“Delta will not disclose personal data collected through text messages to third parties for their own marketing purposes.”
This analysis describes what Delta Airlines's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who interact with Delta Airlines by text message have a stated protection against their personal data being shared with third parties for marketing.
Interpretive note: The clause limits only third-party marketing use; it does not address Delta Airlines' own marketing use of text-message data, nor other uses or disclosures to third parties for non-marketing purposes. Those are omissions from the clause's scope, not additional propositions stated in the excerpt.
The updated terms establish that if you use any third-party AI assistant, automated agent, or software to book, modify, or manage your Delta reservations, you assume all risk and remain fully responsible for that agent's actions. Delta disclaims liability for any loss, damage, error, unauthorized transaction, or data misuse by the third-party agent, and reserves the right to refuse to recognize or interact with any such agent. You also agree to indemnify Delta against any claims arising from your use of a third-party agent. This means if an AI assistant makes an error, causes a data breach, or performs an unauthorized transaction on your behalf, Delta is not liable and you may face legal or financial consequences.
View change record →The updated terms establish new restrictions on how the Delta website may be accessed and used. The terms now explicitly prohibit automated access via bots, crawlers, scrapers, or similar tools without Delta's written permission, and ban reproduction, republication, downloading, reverse engineering, or commercial use of any site content. The terms define violations of these restrictions as 'Unauthorized Use' and require that any dispute arising from unauthorized use be resolved under Georgia law and in Georgia federal or state courts. Travel agencies and agents must now hold ARC or IATA accreditation to access booking functions. You can review Delta's full Terms of Use to understand which specific activities are prohibited and what constitutes unauthorized use under the updated language.
View change record →Personal data Delta Airlines collects from your text messages will not be disclosed to third parties so those third parties can market to you.
How other platforms handle this
We do not sell/share your information to any third parties as part of these services, nor does our service provider.
Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology and communication providers. Security and fraud prevention consultants. Analytics providers...
We may disclose Contact Data as we reasonably believe is necessary to comply with any judicial or governmental subpoenas, warrants or orders.
"Delta will not disclose personal data collected through text messages to third parties for their own marketing purposes.Excerpt from Delta Airlines's Delta Terms of Use
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Users who interact with Delta Airlines by text message have a stated protection against their personal data being shared with third parties for marketing.
Personal data Delta Airlines collects from your text messages will not be disclosed to third parties so those third parties can market to you.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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