Provision record
Comcast · Comcast Terms of Service · View original document ↗

Refund Method Determined Solely by Comcast

Common · 172 of 343 platforms
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This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.

View change record →

How other platforms handle this

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
How we provide refunds If we provide a refund to you, we, in our sole discretion, will choose the manner in which your refund is paid to you, which may include a credit to your account, a virtual prepaid card, plastic prepaid card, check or other method.

Excerpt from Comcast's Terms of Service

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007296, captured Oct. 2, 2026
Record ID
CA-P-042990
Document ID
CA-D-000343
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007296)
6bb1cf7db9e20098250bd2fd1533c8c6dd1373098d3219dd04c6dec1a8c66dc5
Analysis generated
July 9, 2026 08:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007296, captured Oct. 2, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-042990
Version: CA-V-007296
Captured: 2026-10-02 00:54:36 UTC
SHA-256: 6bb1cf7db9e20098…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-042990/refund-method-determined-solely-by-comcast/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Comcast's Refund Method Determined Solely by Comcast clause do?

The clause states: “How we provide refunds If we provide a refund to you, we, in our sole discretion, will choose the manner in which your refund is paid to you, which may include a credit to your account, a virtual prepaid card, plastic prepaid card, check or other method.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.