“THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 13 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICES.”
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The notice alerts customers that their dispute resolution rights are affected across all Services, directing them to Section 13 for the operative terms.
Interpretive note: This clause is a notice or heading, not the operative arbitration provision itself; the binding effect derives from Section 13.
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
View change record →You are put on notice that a binding arbitration provision governs your rights under the agreement for all Services.
How other platforms handle this
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
Under certain conditions, it may be possible to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms...
Under certain conditions, as more fully described in Pre-Arbitration Requirements of Annex I of the DPF Principles, you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms.
"THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION IN SECTION 13 THAT AFFECTS YOUR RIGHTS UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICES.Excerpt from Comcast's Terms of Service
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The notice alerts customers that their dispute resolution rights are affected across all Services, directing them to Section 13 for the operative terms.
You are put on notice that a binding arbitration provision governs your rights under the agreement for all Services.
ConductAtlas has identified this type of provision across 199 platforms. See the full comparison.
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