Provision record
Character.AI · Character.ai Terms of Service · View original document ↗

Content Disclosure to Third Parties and Law Enforcement

Medium severity Common · 288 of 352 platforms
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Document Record

What it is

Character.AI can share your content and conversation data with law enforcement, government agencies, or third parties if they believe it is necessary or legally required.

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational framework under which the company may access and share user-generated content with law enforcement and other third parties. It creates four distinct categories of authorized disclosure: legal compliance, Terms enforcement, third-party rights protection, and safety/property protection, each with its own triggering conditions.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 4430 other provisions on other platforms.

Change history

removed Jun 16, 2026

Privacy-related disclosure provision removed from top-level terms structure, though content moderation language in current version may partially address this through law enforcement reporting clause.

View full change record →

Consumer impact (what this means for users)

Users should understand that their chats are not confidential and may be reviewed by Character.AI staff, shared with third parties, or turned over to law enforcement. The Terms also reserve the right to share report information with the user whose content was reported.

How other platforms handle this

Wise Medium

We will disclose information to third parties about your account or the transfers you make: (i) where it is necessary for completing transfers, or (ii) in order to verify the existence and condition of your account...

Squarespace Medium

we may use, retain or share information with law enforcement or others in circumstances where a person's vital interests require protection, such as in the case of emergencies.

Public.com Medium

By using one of these tools, you agree that Public.com may transfer that information to the applicable third party service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You acknowledge and agree that we may preserve content and metadata in compliance with applicable law and our Privacy Policy. You acknowledge and agree that we may disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Character.AI, its users and the public.

Excerpt from Character.AI's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

The disclosure provision covers law enforcement requests, legal process, and good faith safety disclosures — standard Section 230 and law enforcement cooperation language.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-000800
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
afc2a19191ff929e64b410b7b3894bb94bc2a63503003278bdde52672ee127ac
Analysis generated
March 15, 2026 11:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-000800
Captured: 2026-03-15 11:15:55 UTC
SHA-256: afc2a19191ff929e…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/provision/CA-P-000800/content-disclosure-to-third-parties-and-law-enforcement/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Character.AI's Content Disclosure to Third Parties and Law Enforcement clause do?

This clause establishes the operational framework under which the company may access and share user-generated content with law enforcement and other third parties. It creates four distinct categories of authorized disclosure: legal compliance, Terms enforcement, third-party rights protection, and safety/property protection, each with its own triggering conditions.

How does this clause affect you?

Users should understand that their chats are not confidential and may be reviewed by Character.AI staff, shared with third parties, or turned over to law enforcement. The Terms also reserve the right to share report information with the user whose content was reported.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.