Change record
CA-C-002990
Character.ai Terms of Service
Entity
Date detected
June 16, 2026
Effective date
June 16, 2026
Severity
Low
Direction
Neutral
Changes
+75 sentences added · 224 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users

Character.AI's Terms of Service document appears to have been corrupted or improperly captured during the June 16, 2026 update. The 'AFTER' version contains HTML metadata and Next.js framework code rather than readable Terms of Service language. The substantive terms content is not visible in the provided diff, making it impossible to identify what specific operational changes were made to the agreement.

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What this means for you

The provided change summary does not contain readable Terms of Service language. The 'AFTER' version consists of HTML framework code and metadata rather than policy text. Without access to the actual updated terms, no operational impact on consumers can be assessed.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
9a58e03f9cb243b9aa74d7b1610de7eea62a9b8e0c66946c0abdabc00728cae8
April 19, 2026 06:08 UTC
✓ Verified
Current Version
324828cb1efbd96c1126f3213f0c2c79b0181ed929ea74ed1b42ae335daf38c5
June 16, 2026 00:19 UTC
✓ Verified
Change Detected
June 16, 2026 00:19 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/tos
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-C-002990
Captured: 2026-06-16 00:19:36 UTC
URL: https://conductatlas.com/change/2026-06-16-characterai-characterai-terms-of-service-2990/
Accessed: July 31, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

A Terms of Service update was detected on June 16, 2026, but the document capture is malformed. The diff contains HTML and Next.js framework code rather than substantive policy language. Compliance teams cannot evaluate the …

🔒 Full institutional analysis

Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002990.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Terms of Service
Entity
Character.AI
Captured
June 16, 2026
Source URL
https://character.ai/tos
Other changes to Character.ai Terms of Service
Next change Jun 18, 2026
Character.AI updated its Terms of Service on June 18, 2026 with changes primarily to user interface language strings and content …
Low Neutral
View full version history →
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