Children under 13 (or under 16 in the EEA/UK) are not allowed to use Character.AI, and accounts will be terminated if users are found to be underage.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause implements regulatory compliance with children's privacy standards, including COPPA in the United States and GDPR Article 8 in the EEA and UK, by establishing minimum age thresholds for account creation and service access.
Parents should be aware that Character.AI is not authorized for use by children under 13, or under 16 in Europe, and accounts discovered to belong to underage users may be terminated without notice. The Terms do not detail verification mechanisms, which may leave enforcement gaps.
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Pharmacies and the sale of prescription drugs, as well as the sale of substances that mimic the effects of illegal drugs, sale of drug paraphernalia, and related items are among the categories restricted or prohibited from using Stripe's services.
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"If you are under 13 years old OR if you are under 16 years old and a citizen or resident in the European Economic Area (EEA) or the United Kingdom (UK), do not sign up for the Services – you are not authorized to use them.— Excerpt from Character.AI's Character.ai Terms of Service
The age thresholds reflect COPPA compliance (13+) for US users and GDPR Article 8 digital consent age requirements (16 in EEA/UK, though Member States may lower this to 13). Absence of described technical age verification measures may present regulatory exposure under both COPPA and the EU Digital Services Act.
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The clause implements regulatory compliance with children's privacy standards, including COPPA in the United States and GDPR Article 8 in the EEA and UK, by establishing minimum age thresholds for account creation and service access.
Parents should be aware that Character.AI is not authorized for use by children under 13, or under 16 in Europe, and accounts discovered to belong to underage users may be terminated without notice. The Terms do not detail verification mechanisms, which may leave enforcement gaps.
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