Children under 13 (or under 16 in the EEA/UK) are not allowed to use Character.AI, and accounts will be terminated if users are found to be underage.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause implements regulatory compliance with children's privacy standards, including COPPA in the United States and GDPR Article 8 in the EEA and UK, by establishing minimum age thresholds for account creation and service access.
Parents should be aware that Character.AI is not authorized for use by children under 13, or under 16 in Europe, and accounts discovered to belong to underage users may be terminated without notice. The Terms do not detail verification mechanisms, which may leave enforcement gaps.
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"If you are under 13 years old OR if you are under 16 years old and a citizen or resident in the European Economic Area (EEA) or the United Kingdom (UK), do not sign up for the Services – you are not authorized to use them.Excerpt from Character.AI's Terms of Service
The age thresholds reflect COPPA compliance (13+) for US users and GDPR Article 8 digital consent age requirements (16 in EEA/UK, though Member States may lower this to 13).
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The clause implements regulatory compliance with children's privacy standards, including COPPA in the United States and GDPR Article 8 in the EEA and UK, by establishing minimum age thresholds for account creation and service access.
Parents should be aware that Character.AI is not authorized for use by children under 13, or under 16 in Europe, and accounts discovered to belong to underage users may be terminated without notice. The Terms do not detail verification mechanisms, which may leave enforcement gaps.
ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.