This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration mechanism establishes a procedural framework in which disputes are adjudicated by a neutral arbitrator under the Federal Arbitration Act rather than through the court system. This provision defines the exclusive dispute resolution pathway for claims arising from the Terms, the Website, Services, or the relationship between the parties.
Under this clause, users agree that claims must proceed through individual binding arbitration before JAMS, with arbitrator selection conducted according to JAMS procedures. Users waive participation in class action proceedings and jury trials, with rights determined by the arbitrator rather than a judge or jury, except that small claims court remains available if claims qualify.
How other platforms handle this
You and OpenAI agree to resolve any disputes arising out of or relating to these Terms or our Services through final and binding individual arbitration, except that either party may bring an individual claim in small claims court. You agree to waive your right to a jury trial and to participate in a...
If you are a U.S. user, you and Tinder agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Tinder agree otherwise, the arbitrator may not consoli...
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, 'Disputes') will be settled by binding arbitration between you and Wise, except that each party retains...
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"You and Character.AI agree that any and all disputes or claims that have arisen or may arise between you and Character.AI, whether arising out of or relating to these Terms (including any alleged breach thereof), the Website or Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. JAMS will administer the arbitration and will select the arbitrator as described below. The Federal Arbitration Act governs the validity and enforcement of this Arbitration Agreement. You and Character.AI agree that, by entering into these Terms, you and Character.AI are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not by a judge or a jury.— Excerpt from Character.AI's Character.ai Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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The arbitration mechanism establishes a procedural framework in which disputes are adjudicated by a neutral arbitrator under the Federal Arbitration Act rather than through the court system. This provision defines the exclusive dispute resolution pathway for claims arising from the Terms, the Website, Services, or the relationship between the parties.
Under this clause, users agree that claims must proceed through individual binding arbitration before JAMS, with arbitrator selection conducted according to JAMS procedures. Users waive participation in class action proceedings and jury trials, with rights determined by the arbitrator rather than a judge or jury, except that small claims court remains available if claims qualify.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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