This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The arbitration mechanism establishes a procedural framework in which disputes are adjudicated by a neutral arbitrator under the Federal Arbitration Act rather than through the court system. This provision defines the exclusive dispute resolution pathway for claims arising from the Terms, the Website, Services, or the relationship between the parties.
Under this clause, users agree that claims must proceed through individual binding arbitration before JAMS, with arbitrator selection conducted according to JAMS procedures. Users waive participation in class action proceedings and jury trials, with rights determined by the arbitrator rather than a judge or jury, except that small claims court remains available if claims qualify.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"You and Character.AI agree that any and all disputes or claims that have arisen or may arise between you and Character.AI, whether arising out of or relating to these Terms (including any alleged breach thereof), the Website or Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. JAMS will administer the arbitration and will select the arbitrator as described below. The Federal Arbitration Act governs the validity and enforcement of this Arbitration Agreement. You and Character.AI agree that, by entering into these Terms, you and Character.AI are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not by a judge or a jury.Excerpt from Character.AI's Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The arbitration mechanism establishes a procedural framework in which disputes are adjudicated by a neutral arbitrator under the Federal Arbitration Act rather than through the court system. This provision defines the exclusive dispute resolution pathway for claims arising from the Terms, the Website, Services, or the relationship between the parties.
Under this clause, users agree that claims must proceed through individual binding arbitration before JAMS, with arbitrator selection conducted according to JAMS procedures. Users waive participation in class action proceedings and jury trials, with rights determined by the arbitrator rather than a judge or jury, except that small claims court remains available if claims qualify.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.