Character.AI · Character.ai Terms of Service · View original document ↗

Content Disclosure to Third Parties and Law Enforcement

Medium severity Unique · 0 of 325 platforms
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Document Record

What it is

Character.AI can share your content and conversation data with law enforcement, government agencies, or third parties if they believe it is necessary or legally required.

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the operational framework under which the company may access and share user-generated content with law enforcement and other third parties. It creates four distinct categories of authorized disclosure: legal compliance, Terms enforcement, third-party rights protection, and safety/property protection, each with its own triggering conditions.

Consumer impact (what this means for users)

Users should understand that their chats are not confidential and may be reviewed by Character.AI staff, shared with third parties, or turned over to law enforcement. The Terms also reserve the right to share report information with the user whose content was reported.

How other platforms handle this

Meta Medium

We may access, preserve, and share information with regulators, law enforcement, or others if we believe it is reasonably necessary to: detect, prevent, and address fraud and other illegal activity; protect ourselves, you, and others, including as part of investigations; and prevent death or imminen...

Uber Medium

Uber may share personal data in response to a request for information by competent authorities if Uber reasonably believes disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforceme...

Waze Medium

We may disclose your information to third parties if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also disclose information if w...

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
You acknowledge and agree that we may preserve content and metadata in compliance with applicable law and our Privacy Policy. You acknowledge and agree that we may disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Character.AI, its users and the public.

— Excerpt from Character.AI's Character.ai Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

The disclosure provision covers law enforcement requests, legal process, and good faith safety disclosures — standard Section 230 and law enforcement cooperation language. However, the broad 'or may be necessary or appropriate' standard for third-party disclosure exceeds minimum legal requirements and warrants review under GDPR Article 6 legitimate interests assessments for EEA users.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC oversees consumer privacy and data sharing practices, including whether disclosures about third-party data sharing are adequate.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Character.ai Terms of Service
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-000800
Document ID
CA-D-00121
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
afc2a19191ff929e64b410b7b3894bb94bc2a63503003278bdde52672ee127ac
Analysis generated
March 15, 2026 11:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-P-000800
Captured: 2026-03-15 11:15:55 UTC
SHA-256: afc2a19191ff929e…
URL: https://conductatlas.com/platform/characterai/characterai-terms-of-service/content-disclosure-to-third-parties-and-law-enforcement/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Character.AI's Content Disclosure to Third Parties and Law Enforcement clause do?

This clause establishes the operational framework under which the company may access and share user-generated content with law enforcement and other third parties. It creates four distinct categories of authorized disclosure: legal compliance, Terms enforcement, third-party rights protection, and safety/property protection, each with its own triggering conditions.

How does this clause affect you?

Users should understand that their chats are not confidential and may be reviewed by Character.AI staff, shared with third parties, or turned over to law enforcement. The Terms also reserve the right to share report information with the user whose content was reported.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.