Character.AI prohibits use of its services by anyone under 13, or under 16 for users in the EEA or UK, and states the platform is not designed for minors.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes age-based eligibility criteria that define the permissible user population for the service. It implements compliance requirements under child privacy regulations including COPPA and GDPR Article 8 frameworks.
Minors under the specified age thresholds are prohibited from using the service; however, the policy does not detail active age verification mechanisms, leaving enforcement reliance on Terms of Service compliance rather than technical controls.
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The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
enableGpcSdk: true, gpcSetting: { privacyPolicyLink: '/Privacy-Security-Policy-a-282.html' }
We process Global Privacy Control signals as opt-out requests for the sale or sharing of personal information.
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"The Services are not designed for minors under 13, and our Terms of Service prohibit use by anyone under 13 or under 16 if you are a resident of the European Economic Area or the United Kingdom.— Excerpt from Character.AI's Character.ai Privacy Policy
The age restriction policy engages COPPA (under-13 prohibition in the US), GDPR Article 8 (under-16 prohibition in EEA), and UK GDPR / Age Appropriate Design Code requirements. Absence of described technical age verification creates regulatory exposure, particularly given recent US legislative and FTC scrutiny of AI platforms used by minors.
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This provision establishes age-based eligibility criteria that define the permissible user population for the service. It implements compliance requirements under child privacy regulations including COPPA and GDPR Article 8 frameworks.
Minors under the specified age thresholds are prohibited from using the service; however, the policy does not detail active age verification mechanisms, leaving enforcement reliance on Terms of Service compliance rather than technical controls.
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