Character.AI prohibits use of its services by anyone under 13, or under 16 for users in the EEA or UK, and states the platform is not designed for minors.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes age-based eligibility criteria that define the permissible user population for the service. It implements compliance requirements under child privacy regulations including COPPA and GDPR Article 8 frameworks.
Minors under the specified age thresholds are prohibited from using the service; however, the policy does not detail active age verification mechanisms, leaving enforcement reliance on Terms of Service compliance rather than technical controls.
How other platforms handle this
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. California residents between 13 and 15 years of age may opt in to the sale or sharing of their personal information, but we will not se...
Customer will not, and will not permit any other person (including any End User) to: ... (c) include any personal information of children under 13 or the applicable age of digital consent as Customer Data or allow minors to use the Mistral AI Products without legally adequate consent from their pare...
Information You Provide may include sensitive personal information, as defined under applicable state privacy laws. We process such information in accordance with applicable law, such as to provide the Services and other permitted purposes under state privacy laws, like the California Consumer Priva...
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"The Services are not designed for minors under 13, and our Terms of Service prohibit use by anyone under 13 or under 16 if you are a resident of the European Economic Area or the United Kingdom.— Excerpt from Character.AI's Character.ai Privacy Policy
The age restriction policy engages COPPA (under-13 prohibition in the US), GDPR Article 8 (under-16 prohibition in EEA), and UK GDPR / Age Appropriate Design Code requirements. Absence of described technical age verification creates regulatory exposure, particularly given recent US legislative and FTC scrutiny of AI platforms used by minors.
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This provision establishes age-based eligibility criteria that define the permissible user population for the service. It implements compliance requirements under child privacy regulations including COPPA and GDPR Article 8 frameworks.
Minors under the specified age thresholds are prohibited from using the service; however, the policy does not detail active age verification mechanisms, leaving enforcement reliance on Terms of Service compliance rather than technical controls.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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