Character.AI uses your personal data — including your chat messages and interactions — to train and improve its artificial intelligence and machine learning models.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes the operational basis for the service provider's use of user-generated content and interaction data as training material for model development and service enhancement.
Users' chat content and behavioral data are used to develop new AI features and improve existing models, meaning personal communications may persist in model parameters beyond a standard data deletion.
How other platforms handle this
We may use the information we collect to help us improve our products and services, to develop new features, and to perform analytics. We may also use your information to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested...
We collect information about you when you shop in our stores, including through store cameras, loyalty programs, payment processing systems, and other in-store technologies. This information is used to improve store operations, loss prevention, and marketing.
We use the information we have to deliver our Products, including to personalize features and content (including your For You feed, Stories, and ads) and make suggestions for you (such as groups or events you may be interested in or topics you may want to follow) on and off our Products.
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Character.AI has changed this document before.
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"Analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models; Develop new features, algorithms and machine learning models, programs, and services— Excerpt from Character.AI's Character.ai Privacy Policy
The use of personal data for AI/ML training implicates GDPR Article 6 lawful basis requirements and Recital 47 legitimate interests analysis; under CCPA/CPRA, it may constitute 'use' of sensitive personal information requiring disclosure and opt-out mechanisms. EU AI Act obligations may also apply depending on risk classification.
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The clause establishes the operational basis for the service provider's use of user-generated content and interaction data as training material for model development and service enhancement.
Users' chat content and behavioral data are used to develop new AI features and improve existing models, meaning personal communications may persist in model parameters beyond a standard data deletion.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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