If you create an AI character that other users interact with and make it public, Character.AI may keep that character active on the platform even after you delete your account and personal data.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that shared user-generated content becomes subject to separate retention and operational authority once made available to other users. The clause creates a distinction between deletable account data and the preserved characteristics of publicly available characters, requiring the company to maintain service continuity for content accessed by other users.
Users who build public characters risk having personally identifying information embedded in those characters retained by Character.AI even after account closure, potentially without full transparency about what is kept.
How other platforms handle this
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your X account, including your display name, username, and public profile, will no longer be viewable on X.com, X for iOS, and X for Android. For up to 30 days after dea...
When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first dele...
We store information until it is no longer necessary to provide our services and WhatsApp Products, or until your account is deleted or becomes inactive, whichever comes first. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and pro...
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"If a Character you create has been made available to other users, then we reserve the right to preserve that Character's characteristics and to keep that Character active on the Services, even if you otherwise delete your data and your account.— Excerpt from Character.AI's Character.ai Privacy Policy
This provision raises significant data subject rights exposure under GDPR Article 17 (right to erasure), as retention of user-created content post-deletion request may not satisfy the 'necessary' exception without further legal basis documentation. CCPA deletion request compliance is also implicated.
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This provision establishes that shared user-generated content becomes subject to separate retention and operational authority once made available to other users. The clause creates a distinction between deletable account data and the preserved characteristics of publicly available characters, requiring the company to maintain service continuity for content accessed by other users.
Users who build public characters risk having personally identifying information embedded in those characters retained by Character.AI even after account closure, potentially without full transparency about what is kept.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.