Cash App · Cash App Privacy Policy · View original document ↗

AI and Machine Learning Model Training Using Customer Data

High severity Unique · 0 of 325 platforms
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Recent governance activity Cash App recorded 3 documented changes in the last 30 days.
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This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause operationalizes a broad authorization for algorithmic model development using transactional and user data. This establishes the institutional framework under which customer data feeds into AI training pipelines as part of standard service operations and security infrastructure.

Recent Activity

This document changed recently

Medium Apr 19, 2026

The updated policy establishes that children under 13 may use Cash App services if a parent or guardian signs up for or authorizes the account on their behalf. Previously, the policy explicitly prohibited any use by children under 13. The revised language clarifies that data deletion obligations apply when Cash App learns an account belongs to an unauthorized child under 13, but does not specify what happens to data from authorized child accounts or how parental oversight operates. A separate Privacy Notice for Children is referenced but not included in the change summary.

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Medium Apr 10, 2026

The revised policy shifts from prohibiting all children under 13 from using Cash App to permitting use when a parent or guardian explicitly authorizes or signs up for the service on the child's behalf. This creates a new lawful use path for families, but also establishes a distinction between authorized and unauthorized child accounts. The policy states that if a child under 13 operates an unauthorized account, Cash App will delete collected data upon discovery. Parents or guardians who authorize services should review the new Privacy Notice for Children for details on how child data is processed.

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Medium Mar 15, 2026

The updated terms state that children under 13 can no longer use Cash App, eliminating a path that previously existed for parents to authorize accounts on behalf of younger children. The revised language no longer references a separate Privacy Notice for Children, consolidating all child data handling disclosures into the main policy. If Cash App collects data and later learns it came from a child under 13, the policy requires deletion of that data, though the updated language broadens this obligation by removing the phrase 'for an unauthorized account', potentially extending deletion requirements beyond accounts that were never authorized.

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Consumer impact (what this means for users)

Users' transactional data and service interaction patterns are incorporated into Cash App's AI and machine learning development processes. The authorization applies to both consumer-facing personalization systems and backend security detection models without requiring separate opt-in.

How other platforms handle this

Midjourney Medium

Applicability: This Policy applies to personal data that Midjourney collects, uses, and discloses and which may include: (i) data collected through the Services, (ii) data collected through the process of training Midjourney machine learning algorithms, (iii) data collected through Midjourney websit...

Writer Medium

Writer does not use Customer Data to train its AI models without explicit customer permission. Customer Data means the data, content, and information that customers and their end users submit to or through the Services.

Anthropic Medium

We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to...

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▸ View Original Clause Language DOCUMENT RECORD
"
Improving, personalizing and facilitating your use of our Services, content and applications, including by training artificial intelligence (AI) and other machine learning models; ... Protecting your, our, or our other customers' rights or property, or the security or integrity of our Services, including by using and training AI and other machine learning models to protect our services and maintain a trusted environment

— Excerpt from Cash App's Cash App Privacy Policy

Provision details

Document information
Document
Cash App Privacy Policy
Entity
Cash App
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 12, 2026
Record ID
CA-P-000609
Document ID
CA-D-00076
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4059d89cdc63408c5adcd690e82cb0b567a1b312f1966010d4ced9f9938b69c3
Analysis generated
May 7, 2026 06:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cash App
Document: Cash App Privacy Policy
Record ID: CA-P-000609
Captured: 2026-05-07 06:31:37 UTC
SHA-256: 4059d89cdc63408c…
URL: https://conductatlas.com/platform/cash-app/cash-app-privacy-policy/ai-and-machine-learning-model-training-using-customer-data/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Cash App's AI and Machine Learning Model Training Using Customer Data clause do?

The clause operationalizes a broad authorization for algorithmic model development using transactional and user data. This establishes the institutional framework under which customer data feeds into AI training pipelines as part of standard service operations and security infrastructure.

How does this clause affect you?

Users' transactional data and service interaction patterns are incorporated into Cash App's AI and machine learning development processes. The authorization applies to both consumer-facing personalization systems and backend security detection models without requiring separate opt-in.

Is ConductAtlas affiliated with Cash App?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.