AT&T · AT&T Terms of Service

Data Collection via Access ID

High severity
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What it is

When you use your AT&T Access ID, AT&T collects data about how you use your account and devices, and may share that data with others as described in their Privacy Policy.

Consumer impact (what this means for users)

AT&T's collection of account activity and device data via the Access ID enables cross-service behavioral profiling, which may be used for targeted advertising or shared with third parties, with consumer rights over this data governed by the separately incorporated Privacy Policy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit AT&T's Privacy Center at att.com/privacy to submit a data deletion or access request under CCPA or other applicable privacy laws. California residents can also request to opt out of the sale of their personal information through this portal.

Cross-platform context

See how other platforms handle Data Collection via Access ID and similar clauses.

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Why it matters (compliance & risk perspective)

Because the Access ID is used across all AT&T digital services, AT&T can build a comprehensive profile of your activity across its entire platform ecosystem — wireless, broadband, streaming, and more.

View original clause language
By creating and using an AT&T Access ID, you agree that AT&T may collect, use, and share information about your account activity, device, and interactions with AT&T services in accordance with AT&T's Privacy Policy.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Data collection practices implicate the FTC Act Section 5 (15 U.S.C. § 45), CCPA (Cal. Civ. Code §1798.100 et seq.) for California residents including rights to know, delete, and opt out of sale, the Electronic Communications Privacy Act (ECPA, 18 U.S.C. § 2510), and the FCC's CPNI (Customer Proprietary Network Information) rules (47 C.F.R. § 64.2001 et seq.) for telecommunications-specific data. The FTC and FCC share enforcement authority over AT&T's data practices.

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Applicable agencies

  • FTC
    The FTC has primary federal enforcement authority over AT&T's consumer data collection and sharing practices under Section 5 of the FTC Act.
    File a complaint →
  • State AG
    California and other state attorneys general enforce state privacy laws including CCPA against telecommunications companies collecting consumer data.
    File a complaint →

Provision details

Document information
Document
AT&T Terms of Service
Entity
AT&T
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-003079
Document ID
CA-D-00339
Evidence Provenance
Source URL
Wayback Machine
SHA-256
455cf789c3006a9258ee2411270d01fd2b6da2445ad8efc1cf1fdee3a63d3b7a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: AT&T | Document: AT&T Terms of Service | Record: CA-P-003079
Captured: 2026-04-18 12:19:24 UTC | SHA-256: 455cf789c3006a92…
URL: https://conductatlas.com/platform/att/att-terms-of-service/data-collection-via-access-id/
Accessed: May 2, 2026
Classification
Severity
High
Categories

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