Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC monitors class action waivers in consumer contracts as part of its oversight of unfair or deceptive practices under Section 5 of the FTC Act.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': 'State attorneys general in California and other states have authority to challenge class action waivers as unconscionable or contrary to public policy under state consumer protection law.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Class Action Waiver clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Class Action Waiver clauses across approximately 60 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Class Action Waiver — AT&T

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What it is

You cannot join with other AT&T customers to bring a group lawsuit against AT&T — any legal claim must be made individually.

Consumer impact (what this means for users)

This provision prevents you from participating in or benefiting from class action lawsuits against AT&T, meaning that even if AT&T wronged millions of customers in the same way, you would have to pursue your claim individually at your own expense.

Cross-platform context

See how other platforms handle Class Action Waiver and similar clauses.

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Why it matters (compliance & risk perspective)

Class action lawsuits are one of the most effective tools consumers have against large corporations, especially for small individual harms that would not be worth pursuing alone. Waiving this right significantly reduces consumer leverage.

View original clause language

You and AT&T each agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Class action waivers in consumer contracts are governed by the FAA (9 U.S.C. § 1 et seq.) as interpreted by the Supreme Court in AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (2011), which upheld such waivers in most contexts. However, the National Labor Relations Act (NLRA) limits class action waivers in employment contexts. State consumer protection statutes (California UCL, Bus. & Prof. Code § 17200; New York GBL § 349) may provide independent grounds to challenge waivers.

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Applicable agencies

FTC

The FTC monitors class action waivers in consumer contracts as part of its oversight of unfair or deceptive practices under Section 5 of the FTC Act.
File a complaint →
State AG

State attorneys general in California and other states have authority to challenge class action waivers as unconscionable or contrary to public policy under state consumer protection law.
File a complaint →

Provision details

Document information

Document

AT&T Terms of Service

Entity

AT&T

Document last updated

April 29, 2026

Tracking information

First tracked

April 18, 2026

Last verified

April 18, 2026

Record ID

CA-P-003076

Document ID

CA-D-00339

Evidence Provenance

Source URL

https://www.att.com/legal/terms.attWebsiteTermsOfUse.html

Wayback Machine

View archived versions →

SHA-256

455cf789c3006a9258ee2411270d01fd2b6da2445ad8efc1cf1fdee3a63d3b7a

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: AT&T | Document: AT&T Terms of Service | Record: CA-P-003076
Captured: 2026-04-18 12:19:24 UTC | SHA-256: 455cf789c3006a92…
URL: https://conductatlas.com/platform/att/att-terms-of-service/class-action-waiver/
Accessed: May 2, 2026

Classification

Severity

High

Class Action Waiver