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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms of service governing AT&T's provision of wireless, internet, and TV services to customers. The agreement requires customers to resolve disputes with AT&T through individual arbitration rather than through court litigation or class action proceedings. The terms authorize AT&T and its affiliates to collect, use, and share customer data across AT&T-related companies for operational and marketing purposes, and permit AT&T to modify service terms, with opt-out provisions available for arbitration requirements within 30 days of acceptance.
This document governs access to and use of AT&T's consumer and business telecommunications services, including wireless, broadband, digital television, and associated digital platforms, establishing the legal basis for the customer relationship through acceptance of posted terms. The agreement states that AT&T may modify service terms, pricing, and features with notice, that customers accept arbitration of disputes on an individual basis waiving class action rights, and that AT&T reserves the right to suspend or terminate service for violations of acceptable use policies or nonpayment. Notable provisions include a mandatory arbitration clause with a class action waiver that limits collective legal recourse, a unilateral modification right that allows AT&T to alter material terms with limited notice, and data collection and sharing practices across AT&T's affiliate network that extend beyond the immediate service relationship; while many of these provisions reflect telecommunications industry norms, their combined scope warrants review, and applicable law including state consumer protection statutes and FCC regulations may constrain certain assertions. The document engages the FTC Act regarding unfair or deceptive practices, the FCC's telecommunications consumer protection framework, the California Consumer Privacy Act for California residents, and potentially ECPA regarding communications data interception and disclosure; enforcement applicability depends on jurisdiction, service type, and regulatory status of the specific AT&T entity involved.
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