Atlassian · Atlassian Privacy Policy · View original document ↗

Data Collection Scope

Medium severity High confidence Explicitdocumentlanguage Uncommon · 12 of 325 platforms
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Document Record

What it is

Atlassian collects personal information you directly provide (like your name and email), information generated by your use of their products (like files you upload and messages you send), and information from third-party sources such as data enrichment providers.

This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy states that content created or uploaded within Atlassian products, including messages and files, is collected as personal information, meaning material you create in Jira or Confluence may be processed under this policy.

Consumer impact (what this means for users)

Users' names, email addresses, job titles, billing information, device identifiers, IP addresses, usage activity, and content uploaded or created within Atlassian services are all within the stated scope of collection. This includes content shared in Confluence pages, Jira tickets, and similar collaborative workspaces.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Visit Atlassian's privacy rights page and submit a data access or portability request to receive a copy of your personal data.

How other platforms handle this

Discord Medium

We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...

Stripe Medium

"Personal Data" refers to any information associated with an identified or identifiable individual, which can include data that you provide to us, and that we collect about you during your interaction with our Services (such as device information, IP address, etc.).

Fly.io Medium

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes: Account information (name, email address, password); Payment information (credit card details, billing address); Profile information (company name, job ti...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. We collect information about you when you input it into the Services or otherwise provide it directly to us. We collect content you provide while using the Services. This includes messages you send and receive, files and other content you upload to the Services.

— Excerpt from Atlassian's Atlassian Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Collection of content data including messages and files may engage GDPR Article 5 data minimization and purpose limitation principles, as well as CCPA categories for professional and employment-related information when used in a workplace context. The UK ICO and EU supervisory authorities enforce these provisions. (2) GOVERNANCE EXPOSURE: Medium. The breadth of content collection, including files and messages within collaboration tools, creates data mapping obligations for enterprise customers who must account for employee personal data processed within Atlassian environments. This is a standard practice for SaaS collaboration platforms but requires documentation under GDPR Article 30 records of processing. (3) JURISDICTION FLAGS: EU and UK users have heightened exposure given GDPR data minimization requirements. California users retain CCPA rights to know and delete. Organizations in regulated industries (healthcare, financial services) should assess whether content uploaded to Atlassian tools could constitute regulated data (PHI, financial records). (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should confirm that their DPA with Atlassian covers all categories of personal data their employees may upload, including sensitive content. The policy's reference to third-party data enrichment sources for contact information should be flagged in vendor assessments. (5) COMPLIANCE CONSIDERATIONS: Organizations should conduct a data mapping exercise to document what categories of personal data flow into Atlassian products and whether adequate safeguards and legal bases exist for each category.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data collection practices affecting US consumers under the FTC Act.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Atlassian Privacy Policy
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-011761
Document ID
CA-D-00708
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8a1c5acb713e644f1bae9303aa9bc97bc64e447bd57ce9ec70ff0d9b296b971e
Analysis generated
May 8, 2026 04:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Privacy Policy
Record ID: CA-P-011761
Captured: 2026-05-08 04:39:00 UTC
SHA-256: 8a1c5acb713e644f…
URL: https://conductatlas.com/platform/atlassian/atlassian-privacy-policy/data-collection-scope/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Atlassian's Data Collection Scope clause do?

The policy states that content created or uploaded within Atlassian products, including messages and files, is collected as personal information, meaning material you create in Jira or Confluence may be processed under this policy.

How does this clause affect you?

Users' names, email addresses, job titles, billing information, device identifiers, IP addresses, usage activity, and content uploaded or created within Atlassian services are all within the stated scope of collection. This includes content shared in Confluence pages, Jira tickets, and similar collaborative workspaces.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 12 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.