8 Total
1 High severity
5 Medium severity
2 Low severity
Summary

This document establishes Atlassian's collection, use, and disclosure practices for personal information across its products including Jira, Confluence, and Bitbucket. Atlassian collects identifiers, usage data, device information, billing details, and user-generated content, and discloses this information to service providers, corporate affiliates, resellers, and successors in merger or acquisition transactions. The policy establishes procedures for data subject requests to access, correct, delete, or export personal data through Atlassian's privacy request portal.

Technical / Legal Breakdown

This document is Atlassian's global privacy policy, governing the collection, use, storage, and disclosure of personal information across Atlassian's products and services (including Jira, Confluence, Bitbucket, Jira Service Management, and related cloud offerings), with stated legal bases including contract performance, legitimate interests, consent, and legal obligation depending on jurisdiction. The policy states that Atlassian collects name, email address, telephone number, job title, billing information, device identifiers, IP addresses, browser type, usage data, and content users create or upload within services, and authorizes sharing of this information with third-party service providers, corporate affiliates, resellers and channel partners, and in connection with business transfers. The policy asserts a broad 'legitimate interests' basis for certain marketing and analytics processing, which may require evaluation under GDPR Article 6 where data subjects have not provided explicit consent; the policy also states that Atlassian acts as a data processor with respect to customer data uploaded by enterprise administrators, which has material implications for enterprise customers negotiating data processing agreements. The policy engages GDPR and UK GDPR (covering EEA and UK residents), CCPA and CPRA (covering California residents), and references additional regional frameworks; enforcement authorities include the relevant EU data protection supervisory authorities, the UK Information Commissioner's Office, and the California Privacy Protection Agency. Material compliance considerations include the adequacy of disclosed cross-border data transfer mechanisms (including Standard Contractual Clauses), the scope of the processor versus controller distinction as applied to different data categories, and the completeness of data subject rights procedures for deletion, access, portability, and objection.

Institutional Analysis

Institutional analysis available with Compliance

Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Compliance.

Start Compliance free trial
High — 1 provision
Medium — 5 provisions
Low — 2 provisions

Monitoring

Atlassian has updated this document before.

Monitor includes same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →

Compliance Governance Intelligence

Need provision-level monitoring and regulatory mapping?

Compliance includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.

Start Compliance free trial

Cross-platform context

See how other platforms handle Administrator Control Over User Data and similar clauses.

Compare across platforms →

Mapped Governance Frameworks

CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMA
European Union
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:38 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000708
Version ID CA-V-001342
SHA-256 065111cefdcb43fb98af94e05eac5a4f3ea251c3de569497bcc23b06b5e2755c
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Governance Monitoring

Monitor governance changes across the platforms you rely on.

Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.

Create free account Compare plans