Atlassian · Atlassian Cloud Terms · View original document ↗

Suspension and Termination Rights

Medium severity High confidence Explicitdocumentlanguage Rare · 1 of 325 platforms
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes Atlassian's operational authority to restrict or disable service access under specified conditions, including breach of contract, non-payment, and legal compliance obligations. This suspension mechanism functions as an enforcement tool for agreement compliance and regulatory adherence.

Consumer impact (what this means for users)

Users' continued access to the Products depends on compliance with the agreement terms, maintenance of account payment status, and Atlassian's receipt of no legal directives requiring suspension. Suspension is triggered by three distinct conditions: agreement violation, account delinquency, or governmental legal process.

How other platforms handle this

T-Mobile Medium

We may, with or without notice, suspend or terminate your Service or any features if we reasonably believe: you've violated this Agreement or your Service plan; you've engaged in usage that adversely affects our network or other customers; you've interfered with our operations, systems, or networks;...

Bank of America Medium

We may, at our sole discretion, terminate or suspend your Online Banking access at any time without notice. We may also terminate or change the Online Banking services at any time. You may terminate your Online Banking access at any time by contacting us.

OpenAI Medium

We may suspend or terminate your access to the Services at any time for any reason, including if we determine you have violated these Terms. You may stop using our Services at any time. Upon termination, your right to use the Services will immediately cease.

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▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may suspend Customer's or any User's access to or use of the Products if Customer or any User violates this Agreement or if Customer's account is overdue, or if required to comply with a legal requirement or request of a governmental entity.

— Excerpt from Atlassian's Atlassian Cloud Terms

Applicable regulations

CFAA
United States Federal
DMA
European Union

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-008970
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-008970
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/suspension-and-termination-rights/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Atlassian's Suspension and Termination Rights clause do?

The provision establishes Atlassian's operational authority to restrict or disable service access under specified conditions, including breach of contract, non-payment, and legal compliance obligations. This suspension mechanism functions as an enforcement tool for agreement compliance and regulatory adherence.

How does this clause affect you?

Users' continued access to the Products depends on compliance with the agreement terms, maintenance of account payment status, and Atlassian's receipt of no legal directives requiring suspension. Suspension is triggered by three distinct conditions: agreement violation, account delinquency, or governmental legal process.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.