This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause allocates data ownership to the customer while establishing the conditions under which Atlassian maintains and returns data. It specifies that post-termination data retention is discretionary and time-limited, creating a defined window for data recovery following service discontinuation.
Interpretive note: The specific post-termination data retention period is not fully defined in the main ACA text and may be specified in product-specific documentation, creating uncertainty about the exact window available for data export.
The provision requires customers to export or download their data during the active agreement term if they wish to preserve it beyond termination. After the defined retention period following agreement termination, customers have no contractual entitlement to access or recover their data from Atlassian.
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"As between the parties, Customer retains all right, title, and interest in and to Customer Data. Atlassian will make Customer Data available to Customer for export or download during the term of the Agreement. Following termination of this Agreement, Atlassian will have no obligation to retain Customer Data and may delete Customer Data after a defined retention period.— Excerpt from Atlassian's Atlassian Cloud Terms
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This clause allocates data ownership to the customer while establishing the conditions under which Atlassian maintains and returns data. It specifies that post-termination data retention is discretionary and time-limited, creating a defined window for data recovery following service discontinuation.
The provision requires customers to export or download their data during the active agreement term if they wish to preserve it beyond termination. After the defined retention period following agreement termination, customers have no contractual entitlement to access or recover their data from Atlassian.
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