Atlassian · Atlassian Cloud Terms · View original document ↗

Acceptable Use Policy Compliance Obligation

Medium severity Rare · 3 of 343 platforms
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision allocates operational responsibility and compliance oversight to the customer as the account holder, while establishing Atlassian's investigative authority. The assignment of end user conduct liability to the customer creates a framework where the customer functions as the responsible party for adherence to acceptable use standards across all account activity.

Consumer impact (what this means for users)

The provision requires the customer to monitor and enforce compliance by end users and holds the customer accountable for all activities under the account as though the customer had directly performed them. This means the customer assumes liability for end user violations of the Acceptable Use Policy, regardless of whether the customer was aware of or authorized specific conduct.

How other platforms handle this

Teachable Medium

You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...

HubSpot Medium

Customer agrees to comply with HubSpot's Acceptable Use Policy, which is incorporated into this Agreement by reference. HubSpot may update the Acceptable Use Policy from time to time, and any changes will be effective upon posting to HubSpot's website. Customer's continued use of the Services follow...

Kajabi Medium

In addition to these Terms, you also agree to: Our Acceptable Use Policy ("AUP"): https://legal.kajabi.com/policies/aup

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees to comply with the Atlassian Acceptable Use Policy and will ensure that End Users comply with this Agreement and the Acceptable Use Policy. Customer is responsible for all activities occurring under Customer's account and the acts and omissions of End Users as if they were Customer's own acts and omissions. Atlassian reserves the right to investigate suspected violations of the Acceptable Use Policy.

— Excerpt from Atlassian's Atlassian Cloud Terms

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-005835
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-005835
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/acceptable-use-policy-compliance-obligation/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Atlassian's Acceptable Use Policy Compliance Obligation clause do?

This provision allocates operational responsibility and compliance oversight to the customer as the account holder, while establishing Atlassian's investigative authority. The assignment of end user conduct liability to the customer creates a framework where the customer functions as the responsible party for adherence to acceptable use standards across all account activity.

How does this clause affect you?

The provision requires the customer to monitor and enforce compliance by end users and holds the customer accountable for all activities under the account as though the customer had directly performed them. This means the customer assumes liability for end user violations of the Acceptable Use Policy, regardless of whether the customer was aware of or authorized specific conduct.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.