Asana Privacy Statement

This document explains how Asana handles your personal information and sets rules for how it processes data on behalf of its business customers. Asana's AI features involve third-party AI Partners who access your work content, such as task titles and descriptions. Asana limits use of your work content to providing its services and advises users not to store sensitive personal data like social security numbers or financial account numbers in the platform.

Asana's Privacy Statement establishes the terms under which Asana collects, uses, shares, and retains personal information, and sets out users' and customers' rights with respect to that data. A globally applicable Data Processing Addendum, incorporated by reference into Subscriber Terms, governs Asana's processing of Customer Personal Data and limits that processing to purposes specified in the applicable agreement. Asana's AI features, operated through third-party AI Partners, process metadata, personal information, and user-generated content such as task titles and descriptions. Customer work content is restricted to service delivery purposes only, and Asana commits to cooperate with customers in fulfilling deletion and access requests. Cross-border transfers are addressed through incorporated US-EU, UK, and Swiss data privacy frameworks and Standard Contractual Clauses, with overseas transfers under Japanese law conditioned on contractual safeguards.

For an individual user, this document means Asana processes your personal information and work content — including task titles and descriptions — through its own systems and through third-party AI Partners when AI features are used. Asana restricts use of your work content solely to delivering its services and does not use it for other purposes. Asana advises that sensitive personal data such as financial account numbers and social security numbers should not be stored in Asana, as the platform is not designed to hold such information.