“We only use customer work content to provide our services, and not for any other purpose.”
This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
An explicit prohibition on secondary uses of customer work content means Asana may not use that content for product improvement, advertising, AI training, or any purpose beyond service delivery.
This restricts Asana from using a reader's work content for anything beyond delivering the services the reader contracted for.
How other platforms handle this
We use information about you, information that we collect from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service.
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
"We only use customer work content to provide our services, and not for any other purpose.Excerpt from Asana's Privacy Statement
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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An explicit prohibition on secondary uses of customer work content means Asana may not use that content for product improvement, advertising, AI training, or any purpose beyond service delivery.
This restricts Asana from using a reader's work content for anything beyond delivering the services the reader contracted for.
ConductAtlas has identified this type of provision across 273 platforms. See the full comparison.
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