Asana · Asana Privacy Statement · View original document ↗

GLBA Customer Content Used Only for Services

High severity High confidence Explicitdocumentlanguage Common · 280 of 352 platforms
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This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

An explicit prohibition on secondary uses of customer work content means Asana may not use that content for product improvement, advertising, AI training, or any purpose beyond service delivery.

Consumer impact (what this means for users)

This restricts Asana from using a reader's work content for anything beyond delivering the services the reader contracted for.

How other platforms handle this

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

Google Cloud Medium

We evaluate Service Data to help us improve the performance and functionality of Cloud Services.

Roblox Medium

Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We only use customer work content to provide our services, and not for any other purpose.

— Excerpt from Asana's Asana Privacy Statement

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Asana Privacy Statement
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-049133
Document ID
CA-D-00558
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
07464d6b30a6bd0ac8ed10a3ac371a298cb195c88b0bcccb675acd4945ad7cba
Analysis generated
July 9, 2026 08:56 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Privacy Statement
Record ID: CA-P-049133
Captured: 2026-07-09 08:56:15 UTC
SHA-256: 07464d6b30a6bd0a…
URL: https://conductatlas.com/platform/asana/asana-privacy-statement/provision/CA-P-049133/glba-customer-content-used-only-for-services/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Asana's GLBA Customer Content Used Only for Services clause do?

An explicit prohibition on secondary uses of customer work content means Asana may not use that content for product improvement, advertising, AI training, or any purpose beyond service delivery.

How does this clause affect you?

This restricts Asana from using a reader's work content for anything beyond delivering the services the reader contracted for.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.