Amazon's services are not directed at children under 13, and Amazon states it will not knowingly collect personal information from users in that age group.
This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision invokes COPPA compliance obligations and establishes Amazon's stated policy on data collection from minors under 13, which is relevant for parents and for compliance teams evaluating COPPA exposure.
Interpretive note: The 'not knowingly' qualifier limits the scope of this commitment; the extent of Amazon's affirmative age verification obligations under COPPA depends on whether the service is 'directed to children' under FTC standards, which is a fact-specific inquiry.
Children under 13 are not authorized to use Amazon.com, and Amazon states it will not knowingly collect their personal information. Parents or guardians who are aware of a minor using the service should notify Amazon to request data deletion.
How other platforms handle this
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.
To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.
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"Amazon.com is not intended for use by children under the age of 13. We will not knowingly collect personal information from children under 13.— Excerpt from Amazon's Amazon Conditions of Use
(1) REGULATORY LANDSCAPE: This provision directly engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which prohibits the collection of personal information from children under 13 without verifiable parental consent. The FTC has taken enforcement action against platforms that knowingly collect children's data without consent. The EU's GDPR sets the digital consent age at 16 (with member state discretion to lower to 13), creating a gap between Amazon's stated 13-year threshold and EU requirements in some jurisdictions. (2) GOVERNANCE EXPOSURE: Medium. The 'not knowingly' qualifier limits the scope of the commitment; Amazon does not assert affirmative age verification mechanisms in this provision. If Amazon services are accessed by children under 13 and data is collected, FTC enforcement exposure under COPPA is a material risk. (3) JURISDICTION FLAGS: EU member states that set the digital consent age above 13 (e.g., Germany at 16, France at 15) create heightened exposure for Amazon's stated 13-year threshold where EU minors are concerned. The UK's Age Appropriate Design Code (Children's Code) imposes additional obligations for services likely to be accessed by minors up to age 18. (4) CONTRACT AND VENDOR IMPLICATIONS: Platforms that integrate Amazon services or embed Amazon functionality should evaluate whether COPPA and applicable age-gating requirements are properly implemented. Enterprise customers deploying Amazon services in educational contexts should assess COPPA and FERPA compliance implications. (5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether Amazon's age restriction disclosure is supported by adequate technical and procedural controls for the relevant service categories. Parents who believe a child under 13 has an Amazon account should contact Amazon to request account closure and data deletion.
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This provision invokes COPPA compliance obligations and establishes Amazon's stated policy on data collection from minors under 13, which is relevant for parents and for compliance teams evaluating COPPA exposure.
Children under 13 are not authorized to use Amazon.com, and Amazon states it will not knowingly collect their personal information. Parents or guardians who are aware of a minor using the service should notify Amazon to request data deletion.
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