Amazon · Amazon Conditions of Use · View original document ↗

Children's Access Restriction

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Amazon's services are not directed at children under 13, and Amazon states it will not knowingly collect personal information from users in that age group.

This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision invokes COPPA compliance obligations and establishes Amazon's stated policy on data collection from minors under 13, which is relevant for parents and for compliance teams evaluating COPPA exposure.

Interpretive note: The 'not knowingly' qualifier limits the scope of this commitment; the extent of Amazon's affirmative age verification obligations under COPPA depends on whether the service is 'directed to children' under FTC standards, which is a fact-specific inquiry.

Consumer impact (what this means for users)

Children under 13 are not authorized to use Amazon.com, and Amazon states it will not knowingly collect their personal information. Parents or guardians who are aware of a minor using the service should notify Amazon to request data deletion.

How other platforms handle this

Figma Medium

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...

ElevenLabs Medium

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Replit Medium

Replit is not directed to children under the age of 13. If you are under 13 years of age, you are not permitted to use the Services. If we learn that we have collected Personal Information from a child under age 13, we will take steps to delete such information from our files as soon as possible.

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▸ View Original Clause Language DOCUMENT RECORD
"
Amazon.com is not intended for use by children under the age of 13. We will not knowingly collect personal information from children under 13.

— Excerpt from Amazon's Amazon Conditions of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which prohibits the collection of personal information from children under 13 without verifiable parental consent. The FTC has taken enforcement action against platforms that knowingly collect children's data without consent. The EU's GDPR sets the digital consent age at 16 (with member state discretion to lower to 13), creating a gap between Amazon's stated 13-year threshold and EU requirements in some jurisdictions. (2) GOVERNANCE EXPOSURE: Medium. The 'not knowingly' qualifier limits the scope of the commitment; Amazon does not assert affirmative age verification mechanisms in this provision. If Amazon services are accessed by children under 13 and data is collected, FTC enforcement exposure under COPPA is a material risk. (3) JURISDICTION FLAGS: EU member states that set the digital consent age above 13 (e.g., Germany at 16, France at 15) create heightened exposure for Amazon's stated 13-year threshold where EU minors are concerned. The UK's Age Appropriate Design Code (Children's Code) imposes additional obligations for services likely to be accessed by minors up to age 18. (4) CONTRACT AND VENDOR IMPLICATIONS: Platforms that integrate Amazon services or embed Amazon functionality should evaluate whether COPPA and applicable age-gating requirements are properly implemented. Enterprise customers deploying Amazon services in educational contexts should assess COPPA and FERPA compliance implications. (5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether Amazon's age restriction disclosure is supported by adequate technical and procedural controls for the relevant service categories. Parents who believe a child under 13 has an Amazon account should contact Amazon to request account closure and data deletion.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs collection of personal information from children under 13 and is directly implicated by this provision.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-010866
Document ID
CA-D-00026
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6a430d12ae6552be563b54c2cdb753051056a191bdce17cece643870d745a472
Analysis generated
May 11, 2026 22:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amazon
Document: Amazon Conditions of Use
Record ID: CA-P-010866
Captured: 2026-05-11 22:38:31 UTC
SHA-256: 6a430d12ae6552be…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/childrens-access-restriction/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Amazon's Children's Access Restriction clause do?

This provision invokes COPPA compliance obligations and establishes Amazon's stated policy on data collection from minors under 13, which is relevant for parents and for compliance teams evaluating COPPA exposure.

How does this clause affect you?

Children under 13 are not authorized to use Amazon.com, and Amazon states it will not knowingly collect their personal information. Parents or guardians who are aware of a minor using the service should notify Amazon to request data deletion.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.